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For Companies At a Glance
- Tasks: Support individuals facing challenges to re-engage with employment services and achieve sustainable outcomes.
- Company: Join a supportive team making a real impact in the community.
- Benefits: Competitive salary, generous holidays, health cash plan, and life insurance.
- Why this job: Make a difference in people's lives while developing your coaching skills.
- Qualifications: Experience in employability or support work; empathy and resilience are key.
- Other info: Flexible working environment with opportunities for personal growth.
Location: Walsall - WS1 1SE
Salary: £27,000 per year (OTE: up to £37,500)
Job Type: Full-time, Permanent
Schedule: Monday to Friday
Start Date: 05/01/2026
About the Role
We are hiring a Success Coach to join our Red team. This is a rewarding and impactful role supporting individuals facing complex challenges to re-engage with employment services and take the next step towards work or self-employment. You will provide practical coaching and personal mentoring to people who may face barriers such as housing instability, limited English (ESOL needs), mental or physical health issues, and financial pressures. Through tailored support, you will help them overcome obstacles and achieve sustainable outcomes.
Salary & Benefits
- Base salary: £27,000 per year
- On-Target Earnings: Up to £37,500 per year (based on achievable outcomes)
- Holidays: 26 plus 8 Bank Holidays
- Pension: 5% employer matched scheme
- Funded Health Cash plan
- Life insurance (3 x salary)
- Discount shopping portal (20 free points added monthly)
- A meaningful role with real community impact
- Supportive and inclusive team environment
Key Responsibilities
- Re-engage participants who have disengaged from the Restart Programme
- Deliver 1:1 coaching sessions focused on employment, wellbeing, and life skills
- Provide support around ESOL needs, housing issues, and financial challenges
- Conduct better-off-in-work calculations to support informed decision-making
- Assist with CV writing, job applications, and course submissions
- Guide participants considering self-employment with advice and referral
- Build relationships with local partners, employers, and support services
- Maintain accurate records, support with compliance, and meet programme targets
About You
To succeed in this role, you will need to be empathetic, resilient, and results-focused. We are looking for someone who:
- Has experience in employability, welfare-to-work, housing, support work, or advice services
- Understands the challenges faced by people who are long-term unemployed
- Can motivate and build trust with people from diverse backgrounds
- Is comfortable working with KPIs and supporting participants to achieve clear outcomes
- Has knowledge of the benefits system and ESOL, or experience in financial/housing advice
- Can work independently, manage a caseload, and communicate effectively with external partners
Desirable (Not Essential)
- Level 2 or above qualification in Advice & Guidance or Health/Social Care
- Knowledge of self-employment pathways or enterprise support
- Experience working with people who have complex or multiple needs
How to Apply
Apply directly through Indeed with your CV and a short cover letter (optional). For more information, contact us at (url removed) or (phone number removed) (Option 2 for recruitment). We are an equal opportunity employer and welcome applicants from all backgrounds.
Success Coach in Walsall employer: Starting Point Recruitment
Contact Detail:
Starting Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Success Coach in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to share your story. Highlight your skills and experiences that make you a great fit for roles like the Success Coach position.
✨Tip Number 3
Tailor your approach! Research the companies you're interested in and understand their values and challenges. This way, you can show how your background aligns perfectly with their needs during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Success Coach in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Success Coach. Highlight any relevant experience in employability, support work, or coaching that shows you understand the challenges faced by individuals looking to re-engage with employment services.
Craft a Compelling Cover Letter: Even if it's optional, a short cover letter can set you apart. Use it to showcase your passion for helping others and how your skills align with the responsibilities of the role. We love seeing genuine enthusiasm!
Showcase Your Empathy: In your application, emphasise your ability to connect with people from diverse backgrounds. Share examples of how you've motivated or supported individuals facing barriers, as this is key to being a successful Success Coach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Starting Point Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Success Coach inside out. Familiarise yourself with the challenges faced by individuals in employment services, especially those dealing with housing instability and ESOL needs. This knowledge will help you demonstrate your empathy and understanding during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in employability or support work. Prepare specific examples of how you've helped individuals overcome barriers in the past. This will not only highlight your skills but also show that you can motivate and build trust with diverse backgrounds.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about potential situations you might face as a Success Coach and how you would handle them. This will show your ability to think on your feet and your readiness to tackle real-life challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the organisation. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Questions about their approach to supporting participants or how they measure success can be particularly impactful.
