At a Glance
- Tasks: Help individuals find meaningful work and support their journey to sustainable employment.
- Company: Join Starting Point Recruitment, a community-focused organisation making a real difference.
- Benefits: Competitive salary, performance bonuses, generous holidays, and health benefits.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Transform lives and make a positive impact in your community every day.
- Qualifications: Experience in recruitment or a fast-paced environment, with strong people skills.
The predicted salary is between 28000 - 29500 £ per year.
Full-time
GROUP INTERVIEW SESSION WILL BE HELD ON FRIDAY 31/07/2026 AT 2PM!
Are you passionate about helping people find meaningful work - fast?
Join Starting Point Recruitment as a Success Coach and play a pivotal role in transforming lives by helping job-ready individuals move quickly into sustainable employment.
We re looking for a dynamic, target-driven professional with great people skills, a passion for results, and the ability to build strong relationships with both candidates and employers.
What You ll Be Doing
- Manage a caseload of participants, helping them swiftly transition into sustainable employment
- Submit tailored job applications to live vacancies identified by our Business Development Team.
- Actively engage with employers to match candidates with suitable job opportunities.
- Provide post-placement support to ensure long-term success.
- Keep accurate, up-to-date records within our case management system.
Key Responsibilities
- Effectively manage a caseload of unemployed participants, providing tailored support to help them overcome employment barriers and secure sustainable jobs.
This includes offering encouragement, training, and consistent monitoring to guide their progress.
- Conduct comprehensive needs assessments and collaborate with participants, to create personalised action plans.
Focus on enhancing their skills, improving their CVs, refining interview techniques, identifying job opportunities, and tracking their progress towards employment.
- Develop strong, collaborative relationships with participants, delivering personalised support that motivates, coaches, and challenges them to reach their full potential, ultimately securing lasting employment.
- Oversee the entire participants journey, conducting regular reviews to measure progress and providing ongoing advice, guidance, and referrals to specialist services when necessary.
- Meet performance and target requirements as outlined by contractual obligations, achieving individual daily, weekly, and monthly goals set by the Centre Manager.
- Provide post-employment support to ensure clients maintain their employment and well-being, identifying and mitigating potential risks to achieving their objectives.
- Collaborate with partners to contribute to and influence the development of participants action plans.
This includes coordinating with agencies like Jobcentre Plus (JCP), integrating health provider support, or co-delivering services with local authority social services.
- Participate in regular case conferences with partner organisations, employers, and team members to ensure a seamless and consistent client experience.
Organise and coordinate a diverse schedule of activities, including one-on-one meetings, group sessions, outreach appointments, and employer engagement.
- Foster and maintain strong relationships with employers, working closely with the Employer Relations Officer to identify job vacancies and tailor them to participants' strengths and needs.
Continue to support both clients and employers after job placement.
- Build and maintain connections with community services that support clients in achieving their employment and well‑being goals, including opportunities for volunteering, benefits advice, counselling, housing support, training, health services, and leisure activities.
- Take full responsibility for all case management tasks, including maintaining efficient administrative procedures, producing relevant records and reports, and updating client information in the case management system.
Ensure that all documentation is completed, and client files are maintained according to contractual and quality compliance standards.
- Stay informed about the benefits system and client entitlements to provide accurate advice and support.
- Attend departmental meetings and best practice sessions as required, ensuring the delivery of a quality service that meets contractual requirements and actively encourages client participation in evaluations and feedback.
- Maintain up-to-date knowledge of the local labour market, sector developments, training opportunities, and relevant support agencies, particularly those offering health and well‑being services.
- Work as part of the wider team supporting the operations and business needs. This may require flexibility for working outside of your normal hours.
- Perform other reasonable duties as requested that are appropriate to the role.
What We re Looking For
- Experience in recruitment or a similar fast-paced, target-driven environment.
- A natural relationship builder, confident with people and professional with employers.
- Strong organisational skills and a proactive, can‑do mindset.
- Solid understanding of local labour markets (or a willingness to learn fast).
- Tech‑savvy and administratively strong.
- Salary & Benefits
- Base salary between
- On-Target Earnings of £39,000 with achievable performance-based bonuses
- Holidays: 26 plus 8 Bank Holidays
- Pension: 5% employer matched scheme
- Funded Health Cash plan
- Life insurance (3 x salary)
- Discount shopping portal (20 free points added monthly)
- A meaningful role with real community impact
- Supportive and inclusive team environment
- #J-18808-Ljbffr
Success Coach in Lichfield employer: Starting Point Recruitment
As a Client Services Administrator in our vibrant employment support setting, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits and a collaborative environment where your contributions directly impact participants' success, making your role both meaningful and rewarding.
Contact Details:
Starting Point Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Success Coach in Lichfield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Starting Point Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Starting Point Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Starting Point Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Starting Point Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Success Coach in Lichfield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Starting Point Recruitment:Before hitting send, make sure to tailor your application specifically to Starting Point Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Starting Point Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
