Job description, work day and responsibilities
About the RoleA leadingbusiness membership organisationis looking for aHead of Membershipto drive engagement, growth, and retention. This is an exciting opportunity tolead a membership team, build strong relationships with businesses, and develop strategic initiativesto support business growth across the region.
This role iscritical in shaping membership services, increasing commercial revenue, and ensuring businesses receive outstanding value and support.
Key Responsibilities
- Membership Growth & Retention– Develop and implement strategies toincrease membership, drive engagement, and enhance retention.
- Business Development– Build and maintain relationships withkey businesses, partners, and stakeholdersto support revenue growth.
- Team Leadership– Lead and develop a membership team, ensuring high performance and achievement of targets.
- Strategic Partnerships– Identifyopportunities for partnerships, sponsorships, and collaborationsthat align with business priorities.
- Commercial Sales & Revenue– Generate income throughmembership fees, sponsorship sales, and business development initiatives.
- Marketing & Communications– Work closely with themarketing teamto promote membership benefits and business services.
- Events & Sponsorships– Overseemembership events, networking opportunities, and sponsorship salesto drive engagement.
- Budget & Performance Management– Manage departmental budgets, setKPIs, and ensure financial sustainability.
What We’re Looking For
- Proven experience in sales, membership management, or business development
- Strong leadership skills, with experience managing teams and driving business growth
- Excellent relationship-building skills, able to engage with senior business leaders and stakeholders
- Commercial mindset, with the ability to generate revenue throughmemberships, sponsorships, and strategic partnerships
- Understanding of the Black Country business landscape and economic environment
- Highly organised, with strong project management, budget oversight, and strategic planning skills
Why Join Us?
- A leadership rolewithreal impacton the regional business community
- Hybrid working(minimum two office days per week)
- Competitive benefits, including a6% pension contribution, employee healthcare scheme, and death-in-service insurance
- 27 days annual leaveplusextra paid leave over the Christmas period
- An additional paid day off on your birthday
- Opportunity todrive business engagement and make a difference
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Contact Details:
Starting Point Recruitment Ltd Recruitment Team
