Sales & Warehouse Administrator

Overview The Sales and Warehouse Administrator is responsible for supporting daily sales operations while ensuring efficient warehouse coordination. This role acts as a key link between the sales team, warehouse staff, and customers—managing orders, inventory documentation, and administrative tasks to maintain smooth operational workflows. Key Responsibilities Sales Administration * Process customer orders, quotations, and invoices accurately and in a timely manner. * Maintain and update customer records, pricing, and product information. * Coordinate with the sales team to track open orders, backorders, and delivery schedules. * Respond to customer inquiries regarding product availability, order status, and delivery timelines. * Support sales campaigns, promotions, and forecasting activities. Warehouse Coordination * Liaise between the warehouse and sales team to ensure efficient and accurate order fulfilment. * Create and manage pick lists, packing slips, and shipping documentation. * Taking in deliveries and arranging pallets and other consignments to be sent out. General Administration * Maintain organised records of purchase orders, delivery notes, and stock movements. * Assist in implementing process improvements across sales and warehouse operations. * Support management with ad hoc reports and administrative tasks as needed. Qualifications & Skills Required * Proven experience in sales administration, warehouse coordination, or a similar administrative role. * Excellent organisational skills and attention to detail. * Strong written and verbal communication skills. * Proficiency in Microsoft Office Suite (Excel, Word, Outlook). * Ability to multitask and prioritise in a fast-paced environment. Preferred * Experience in logistics, distribution, manufacturing, or retail sectors. * Basic understanding of sales processes and supply chain operations. Personal Attributes * Proactive and solution-oriented. * Strong sense of responsibility and accuracy. * Able to work independently and collaboratively. * Customer-focused mindset. Working Conditions * Office-based role with regular interaction with warehouse staff. * May require occasional physical presence in the warehouse for coordination or inventory checks. * Working hours 8:30am – 5:30pm, finishing at 4.30pm on a Friday * Permanent full-time position * £25,000 – £27,000 per annum depending on experience * 20 days holiday plus 8 bank holidays