At a Glance
- Tasks: Support sales and operations by managing customer orders and ensuring smooth delivery.
- Company: Leading UK manufacturer of high-performance air filtration products for the automotive industry.
- Benefits: Supportive learning environment, apprenticeship opportunities, and hands-on experience.
- Other info: Ideal for those eager to grow in sales administration or customer service.
- Why this job: Kickstart your career in a dynamic team while making a real impact in customer service.
- Qualifications: Positive attitude, strong communication skills, and willingness to learn.
Our client is a leading UK manufacturer of high-performance air filtration products for the automotive industry. They are looking for a motivated and enthusiastic Sales Administrator / Customer Service Assistant to join their office team. This role is ideal for someone starting their career or looking for an apprenticeship opportunity. No previous experience is required — we are looking for someone with a positive attitude, strong communication skills, and the willingness to learn within a busy and fast-paced environment.
You will play a key role in supporting their sales and operations teams by helping manage customer orders, maintaining communication with customers, and ensuring a smooth order journey from placement through to delivery.
Key Responsibilities- Processing and inputting customer orders into internal systems
- Providing order updates and delivery information to customers
- Responding to customer enquiries via email, phone, and e-commerce platforms
- Sending shipping notifications and tracking details
- Supporting the sales team with administrative tasks
- Proactively checking in with customers regarding orders and satisfaction
- Assisting with general office administration and record keeping
- Helping maintain a high level of customer service across all sales channels
- Strong communication and interpersonal skills
- Good organisational ability and attention to detail
- Positive attitude and willingness to learn
- Ability to work as part of a team in a busy office environment
- Basic computer literacy (email, spreadsheets, and office software)
- Interest in the automotive industry is beneficial but not essential
- A supportive environment to learn and develop new skills
- Opportunity for apprenticeship training and career progression
- Hands-on experience within a growing automotive performance brand
- Friendly and collaborative team environment
This position would suit someone looking to start a career in sales administration, customer service, or e-commerce operations within the Performance Automotive Industry. The successful candidate will be eager to learn, reliable, and comfortable communicating with external customers.
Sales Administrator/Customer Service Assistant in Northampton employer: Starting Off Ltd
Join a leading UK manufacturer of high-performance air filtration products, where you will be part of a supportive and collaborative team dedicated to your growth. This role offers a fantastic opportunity for those starting their careers, with hands-on experience in a dynamic environment and the potential for apprenticeship training and career progression. Embrace a positive work culture that values strong communication and a willingness to learn, all while contributing to the success of a growing automotive performance brand.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator/Customer Service Assistant in Northampton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Be proactive during the interview! Ask insightful questions about the role and the team. This shows that you're engaged and eager to learn, which is exactly what they're looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator/Customer Service Assistant in Northampton
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion shine through in your application! We want to see that you're excited about the role and eager to learn. A positive attitude can really make you stand out.
Tailor Your Application:Make sure to customise your CV and cover letter for this specific role. Highlight any relevant skills or experiences, even if they’re from school projects or part-time jobs. We love seeing how you connect your background to what we do!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Starting Off Ltd
✨Know the Company
Before your interview, take some time to research the company and its products. Understanding their high-performance air filtration products and how they fit into the automotive industry will show your genuine interest and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, even if they're from school or volunteer work. This will help demonstrate your interpersonal skills.
✨Emphasise Your Willingness to Learn
The client is looking for someone eager to learn, so be sure to express your enthusiasm for developing new skills. Share specific instances where you’ve taken the initiative to learn something new, whether it’s a software tool or a subject in school.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and serious about the role.
