At a Glance
- Tasks: Join a busy logistics team, answering calls and ensuring top-notch customer service.
- Company: Established courier business expanding across the Midlands and Southeast.
- Benefits: Gain valuable experience in the transport industry with supportive training.
- Other info: Enjoy a dynamic work environment with opportunities to learn and grow.
- Why this job: Kickstart your career in logistics while making a real difference for customers.
- Qualifications: Reliability, self-motivation, and basic IT skills are essential.
The predicted salary is between 14220 - 17380 £ per year.
My client is an established but expanding courier business with an additional six offices in the Midlands and Southeast.
They are currently looking for a Business Administration Apprentice to join their busy logistics team.
They pride themselves on offering a high level of customer service with a positive attitude towards their work and are now actively looking for a motivated, eager individual to join them as a Business Administration Apprentice in their logistics team.
This is an exciting opportunity for a graduate or someone who is looking to go into the transport industry.
The Role
- Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
- Ensuring the delivery of a quality customer experience on each communication.
- Communicating with suppliers to give our customer relevant updates and information.
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
- Responding to all calls and emails in a timely manner and to a high standard.
- Booking on jobs.
- Assisting customers with the company website.
- Liaising with drivers.
- Giving support to the Manager and sales staff as needed.
- Be proactive under pressure, show initiative in finding solutions for customers.
- Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.
- Assisting with warehouse/fulfilment pick and pack orders.
- The Candidate
They are looking for a reliable, self-motivated candidate, who is willing to learn and work as part of a team.
They should have excellent attention to detail and be competent in IT with software skill that include Microsoft office.
The candidate will be supported in learning how to use our operating systems including pallets, courier, and freight.
A UK Driver’s licence would be an advantage
Logistics Administrator Apprentice employer: Starting Off Ltd
Join a dynamic team as an Office Administrator in a supportive and collaborative work environment where your organisational skills will shine. With a competitive salary and benefits including 20 days of annual leave plus bank holidays, you will have the opportunity to grow professionally while contributing to meaningful projects. Our office culture values clear communication and teamwork, making it an excellent place for those looking to make a real impact.
