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- Tasks: Coordinate export orders and ensure smooth order fulfilment for clients worldwide.
- Company: Dynamic company focused on customer service excellence in supply chain management.
- Benefits: 31 days holiday, Bupa Cash Plan, hybrid working, and fun company events.
- Why this job: Join a supportive team and make a real impact in global logistics.
- Qualifications: Good literacy and numeracy skills; experience with accounting software preferred.
- Other info: Enjoy a hybrid work model and excellent career development opportunities.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Purpose of Position: Delivering order fulfilment to contracted service standards for a defined portfolio of clients - both UK and internationally. Primary customers will be classed as 'export customers'. These will need specific paperwork completing and documents prepared for these customers.
Responsibilities
- Receive and process Export orders
- Manage process from order receipt to despatch
- Prepare and review necessary documentation
- Liaise with client Export Team
- Ensure correct stock used by Warehouse Team
- Work with Transportation teams
- Working in a team, receive and process UK orders, including EDI and manual orders, and deal with order fulfilment issues
- For both UK and Export orders, will need to:
- Maintain effective communication with the customer on order fulfilment
- Process invoices and resolve invoice queries
- Effectively manage communication with 3PLs, and report back to client on 3PL performance
- Investigate and resolve delivery discrepancies, including raising credit notes where appropriate
- Complete periodic reporting as required by the contract
- Produce month end stock reconciliation and adjustments reporting
- Work with team to ensure all deadlines are met across client portfolio and ensure client satisfaction
Core Competencies
- Attention to detail
- Ability to work to deadlines and manage conflicting priorities
- Effective communication - internally and externally
- Ability to interface at all levels
- Supportive of colleagues
- Commitment to the delivery of customer service excellence
Experience and Skill Requirements
- Good literacy and numeracy skills (equivalent to GCSE 5+ in English and Maths)
- Have worked with accounting software, preferably QuickBooks, Xero, and Sage
Hours
Monday to Friday, 9:00am - 17:30pm - They offer hybrid working 1 day a week after probation.
Salary
Up to £26,000 PA
Benefits
- Holidays are 31 including bank holidays
- Bupa Cash Plan
- Electric Car Scheme
- Free Parking
- We close between Christmas and NY
- Option to buy or sell annual leave
- Christmas/Summer Parties
Export and Supply Chain Coordinator in Kettering employer: Starting Off Ltd
Contact Detail:
Starting Off Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export and Supply Chain Coordinator in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the export and supply chain field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their export processes and be ready to discuss how your skills can help them meet their service standards. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! Since effective communication is key in this role, consider doing mock interviews with friends or family. Get comfortable discussing your experience with order fulfilment and client management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Export and Supply Chain Coordinator in Kettering
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Export and Supply Chain Coordinator role. Highlight your relevant experience with order fulfilment and documentation, as well as any specific skills that match the job description.
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your ability to liaise with clients and teams. Use examples from your past experiences where you’ve successfully managed communication, especially in a supply chain context.
Attention to Detail is Key: This position requires a keen eye for detail, so make sure your application is free from typos and errors. You might want to include examples of how your attention to detail has positively impacted your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Starting Off Ltd
✨Know Your Export Processes
Familiarise yourself with the specific export processes and documentation required for international orders. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. This could be in managing orders or resolving discrepancies.
✨Showcase Your Communication Skills
Effective communication is key in this position. Think of instances where you successfully liaised with clients or teams to resolve issues. Be ready to share these stories during your interview.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with delivery discrepancies or managing conflicting priorities. Practising your responses will help you feel more confident and articulate during the interview.
