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- Tasks: Manage UK and export orders, ensuring smooth order fulfilment and communication with clients.
- Company: Dynamic company focused on excellence in supply chain management.
- Benefits: 31 days holiday, Bupa Cash Plan, hybrid working, and fun company events.
- Why this job: Join a supportive team and make a real impact in global supply chains.
- Qualifications: GCSEs in English and Maths, IT skills, and experience in similar roles.
- Other info: Enjoy a flexible work environment with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Purpose of Position: Delivering order fulfilment to contracted service standards for a defined portfolio of clients: 50/50 split with UK and Export customers.
Key Responsibilities:
- Receiving and processing of UK orders, including EDI and manual orders, and dealing with order fulfilment issues.
- Receiving and processing Export orders.
- Specific stock management.
- Booking transport/collections.
- Relevant export documentation – and the need for accuracy.
- Liaising with relevant agencies.
- Maintaining effective communication with the customer on order fulfilment.
- Processing of invoices and resolution of invoice queries.
- Effective management of and communication with 3PLs, and reporting back to client on 3PL performance.
- Investigating and resolving delivery discrepancies, including raising credit notes where appropriate.
- Periodic reporting as required by the contract.
- Production of month end stock reconciliation and adjustments reporting.
Core Competencies:
- Attention to detail.
- Ability to work to deadlines and manage conflicting priorities.
- Effective communication – internally and externally.
- Ability to interface at all levels.
- Supportive of colleagues.
- Commitment to the delivery of customer service excellence.
- Reliable.
- IT literate.
Experience and Skill Requirements:
- Good literacy and numeracy skills (equivalent to GCSE 5+ in English and Maths).
- Working knowledge in basic use of MS Office.
- Knowledge of INCO terms.
- Previous experience of liaising with Chambers of Commerce.
- Knowledge of Rural Payments Agency.
- Relevant experience of a similar role covering most of the same areas.
- Have worked with accounting software, preferably QuickBooks, Xero, and Sage.
- Experience of using MS Excel in an Operations role.
- Proactive.
Hours: Monday to Friday, 9:00am – 17:30pm - They offer hybrid working 1 day a week after probation.
Benefits: Holidays are 31, including bank holidays. Bupa Cash Plan, Electric Car Scheme, Free Parking, we close between Christmas and NY, option to buy or sell annual leave, Christmas/Summer Parties.
Export and Supply Chain Administrator in Kettering employer: Starting Off Ltd
Contact Detail:
Starting Off Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export and Supply Chain Administrator in Kettering
✨Tip Number 1
Network like a pro! Reach out to people in the export and supply chain field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their order fulfilment processes and be ready to discuss how your skills can help them maintain customer service excellence.
✨Tip Number 3
Show off your IT skills! Be ready to demonstrate your proficiency with MS Office and any accounting software you've used. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role.
We think you need these skills to ace Export and Supply Chain Administrator in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export and Supply Chain Administrator role. Highlight relevant experience, especially in order fulfilment and stock management, so we can see how you fit into our team.
Show Off Your Skills: Don’t forget to showcase your attention to detail and effective communication skills in your application. We love candidates who can manage conflicting priorities and still deliver excellent customer service!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showing your enthusiasm for the role.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Starting Off Ltd
✨Know Your Orders
Familiarise yourself with the order fulfilment process, especially regarding UK and Export customers. Be ready to discuss how you would handle EDI and manual orders, as well as any potential issues that might arise during order processing.
✨Master the Details
Attention to detail is crucial for this role. Prepare examples of how you've successfully managed stock or resolved discrepancies in the past. Highlight your experience with relevant export documentation and how accuracy played a key role in your previous positions.
✨Communication is Key
Effective communication is essential, both internally and externally. Think of instances where you've liaised with agencies or 3PLs, and be ready to share how you maintained clear communication with customers throughout the order fulfilment process.
✨Show Your IT Skills
Brush up on your MS Office skills, particularly Excel, as it's often used in operations roles. Be prepared to discuss your experience with accounting software like QuickBooks, Xero, or Sage, and how you've used these tools to enhance efficiency in your previous roles.
