Pay: 28,000.
Job Description:
Credit Controller
Competitive + Benefits
Location
Middlesborough
About the Role
Our client is looking for an experienced Credit Controller to join their finance team. The successful candidate will be responsible for managing customer accounts, collecting outstanding payments, resolving queries, and helping to maintain healthy cash flow across the business.
Key Responsibilities
- Chase outstanding payments via telephone and email.
- Secure payment commitments and monitor promised payment dates.
- Maintain accurate records of all customer communications.
- Investigate and **escalate** payment disputes and account queries.
- Assist with formal debt recovery processes when required.
- Resolve unallocated cash and payment allocation issues.
- Provide invoices, statements, and supporting documents to customers.
- Liaise with internal teams to resolve billing and payment issues.
- Identify and **escalate** potential credit risks.
- Support the wider finance team as required.
Skills & Experience
- Previous Credit Control or Accounts Receivable experience.
- Strong communication and negotiation skills.
- Excellent attention to detail and organisational skills.
- Ability to manage multiple tasks and meet deadlines.
- Customer-focused with a professional approach.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Experience using accounting or ERP systems is advantageous.
What's on Offer
- Competitive salary and benefits package.
- Supportive working environment.
- Training and development opportunities.
- Career progression within a growing business.
Work Location: In person
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Credit Controller in Thornaby-on-Tees employer: Start People Ltd
Join a thriving team in Bristol as a Customer Account Manager, where you will enjoy a supportive work culture that prioritises employee growth and development. With competitive salaries, comprehensive benefits including pension and life insurance, and opportunities for career progression, this company is dedicated to fostering a rewarding environment for its employees. The location offers free on-site parking and a Monday to Friday schedule, ensuring a great work-life balance while you build meaningful relationships with B2B customers.
