At a Glance
- Tasks: Build relationships and help businesses thrive while providing top-notch customer service.
- Company: Join a friendly and supportive team in a growing organisation.
- Benefits: Earn £13.50 per hour with flexible part-time hours and ongoing training.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact in a varied role with genuine responsibility.
- Qualifications: Experience in customer service or sales, with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Location: Stockport
Hours: 24 hours per week (3 days per week)
Salary: £13.50 per hour
Join Our Growing Team
Are you a confident communicator who enjoys building relationships and helping businesses succeed? We're looking for a proactive and enthusiastic Indoor Customer Service & Account Executive to join our friendly and supportive team. This is an excellent opportunity for someone with customer service, sales, account management, or business development experience who is looking for a rewarding part-time role within a growing organisation.
What You'll Be Doing
As a key member of our team, you'll play an important role in maintaining strong customer relationships while identifying new business opportunities. Your responsibilities will include:
- Contacting existing customers to promote our full range of products and services.
- Building and maintaining positive relationships with clients.
- Identifying and developing new business opportunities.
- Re-engaging with lapsed accounts and booking appointments for the sales team.
- Managing customer records and sales activities using our internal systems.
- Supporting sales and marketing campaigns to drive business growth.
- Providing outstanding customer service and responding to customer enquiries professionally and efficiently.
- Working closely with colleagues to achieve team and company objectives.
What We're Looking For
We're seeking an organised and motivated individual who enjoys speaking with customers and delivering excellent service.
Essential Skills & Experience
- Previous experience in customer service, sales, business development, or account management.
- Experience of working within a Transport / Logistics environment.
- Excellent communication and relationship-building skills.
- Strong telephone manner and confidence speaking with business customers.
- Good organisational and time management abilities.
- Ability to prioritise workload and work independently.
- Competent IT skills, including Microsoft Office and CRM systems.
- Positive, professional, and customer-focused attitude.
Desirable
- Experience within a B2B environment.
- Appointment-setting or lead-generation experience.
- Knowledge of logistics, distribution, or service-based industries.
What We Offer
- Competitive pay of £13.50 per hour.
- Flexible part-time hours (24 hours over 3 days per week).
- Friendly and supportive working environment.
- Ongoing training and development opportunities.
- Opportunity to contribute directly to company growth.
- Varied and engaging role with genuine responsibility.
Apply Today
If you're an enthusiastic team player with a passion for customer service and business development, we'd love to hear from you. Apply now and become part of a growing business where your contribution truly makes a difference.
Indoor Customer Service & Account Executive in Stockport employer: Start People Ltd
Join a dynamic and supportive team in Stockport as an Indoor Customer Service & Account Executive, where your contributions directly impact our growth. We offer competitive pay, flexible part-time hours, and ongoing training to help you thrive in a friendly work environment that values relationship-building and customer satisfaction. This role not only provides meaningful responsibilities but also opportunities for personal and professional development within a growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Indoor Customer Service & Account Executive in Stockport
✨Tip Number 1
Get to know the company before your interview! Research their products, services, and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and eager to learn more about the company and the role. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the position and keeps you on their radar as they make their decision.
We think you need these skills to ace Indoor Customer Service & Account Executive in Stockport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and sales experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Communication Skills:Since this role involves a lot of interaction with customers, make sure your application reflects your excellent communication skills. We love a confident communicator, so let that personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Start People Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s products and services. This will help you speak confidently about how you can promote them to existing customers and identify new business opportunities.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've built relationships with clients in the past, as this will demonstrate your ability to connect with customers.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a customer inquiry or pitch a product. Practising these scenarios beforehand can help you feel more at ease and showcase your customer service skills effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, sales strategies, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
