At a Glance
- Tasks: Join a busy team as an Office Administrator, handling calls and processing orders.
- Company: Dynamic workplace in Newton Aycliffe with growth potential.
- Benefits: Competitive pay, early finishes on Fridays, and temp-to-perm opportunity.
- Other info: Proactive individuals can shine with opportunities for sales and business development.
- Why this job: Gain valuable experience in a fast-paced environment while supporting office operations.
- Qualifications: Strong IT skills and previous admin experience preferred.
Location: Newton Aycliffe
Salary: £12.71 - £15.60 per hour (depending on experience)
Hours:
- Monday to Thursday: 8:30am – 4:30pm
- Friday: 8:30am – 3:30pm
The Role
We are currently recruiting for an Office Administrator to join a busy and growing team on a temp-to-perm basis. This is a varied, fast-paced role with a strong focus on administrative support and customer interaction.
Key Responsibilities
- Answering incoming calls and dealing with customer enquiries
- Taking and processing orders
- Inputting orders onto Sage
- Creating pick sheets
- Processing general paperwork
- Organising and booking transport
- Supporting day-to-day office operations
Skills & Experience
- Strong IT skills – essential (this is a heavily computer-based role)
- Experience using Sage or similar systems is desirable
- Previous administration experience preferred
- Excellent communication and organisational skills
- Ability to work in a fast-paced environment
Added Bonus
We are keen to find someone who is proactive and confident in identifying opportunities to generate new sales, so previous experience in sales or business development would be highly advantageous.
What’s on Offer
- Temp-to-perm opportunity
- Competitive salary depending on experience
- Early finish on Fridays
- Opportunity to grow within the business
Office Administrator – Temp to Perm in Newton Aycliffe employer: Start People Ltd
Join a dynamic and supportive team in Newton Aycliffe, where your role as an Office Administrator will not only offer competitive pay but also the chance to transition from temporary to permanent employment. With a focus on employee growth, you will benefit from a collaborative work culture that values initiative and provides opportunities for advancement, all while enjoying an early finish on Fridays.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator – Temp to Perm in Newton Aycliffe
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Start People Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Start People Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Office Administrator – Temp to Perm in Newton Aycliffe
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Start People Ltd.
How to prepare for a job interview at Start People Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Start People Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Start People Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
