Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support international customers and manage orders in a fast-paced environment.
- Company: Join a global distributor with a strong team culture.
- Benefits: Competitive salary, private health care, and 20 days holiday.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Make a real impact while developing your skills in customer service.
- Qualifications: Fluency in French and strong organisational skills required.
Location: Doncaster
Salary: £32,082 per annum
Hours: 45 hours per week, Monday–Friday
Industry: Global Distributor with international presence
Overview
We are looking for a French–Speaking Customer Service Executive to join our Doncaster-based team within a global distribution organisation. This role is perfect for someone who thrives in a fast–paced environment, enjoys supporting international customers, and takes pride in delivering exceptional service and operational accuracy.
You will work closely with the International Sales Team, manage customer orders end–to–end, and coordinate with logistics, procurement, and technical departments to ensure seamless execution. This is an excellent opportunity to join a well–established global business offering stability, development, and a supportive team culture.
Key Responsibilities
- Supporting the International Sales Team with customer and order management.
- Delivering a high standard of customer service to international clients.
- Processing customer orders accurately and within agreed service levels.
- Planning, prioritising, and checking sales orders, ensuring all details are correctly transferred into the order management system.
- Developing a strong understanding of the company’s product range, sales processes, and logistics platforms.
- Interpreting instructions from various Sales Executives and identifying any issues or discrepancies.
- Communicating, liaising, and negotiating internally and externally to ensure customer orders are implemented correctly with 100% accuracy.
- Completing additional order–related tasks such as PODs, ETAs, and technical submission documents in collaboration with logistics and technical teams.
- Taking full responsibility for the end–to–end execution of international transactions, supported by responsive procurement and logistics teams.
The Person
- Excellent computer literacy, particularly across Microsoft platforms.
- Strong data entry skills with high accuracy.
- Outstanding organisational abilities and a methodical approach to work.
- Experience managing tasks through to completion.
- Comfort working in a busy, fast–paced environment.
- Acute attention to detail.
- Strong communication skills, both written and verbal, with professional telephone manners.
- Ability to multitask, prioritise, and manage time effectively.
- A positive, proactive attitude.
- Previous experience in sales support, customer service, or account administration (advantageous).
- Fluency in French (essential).
- Fluency in German or Spanish is beneficial but not required.
Benefits
- 45 hours per week, Monday to Friday
- Option to join the company pension scheme after 3 months
- 20 days holiday plus bank holidays
- Private Health Care
- Bike2Work Scheme
- Full training provided
- Uniform provided
French Speaking Customer Service in Doncaster employer: Start People Ltd
Contact Detail:
Start People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service in Doncaster
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your French! Since this role requires fluency, brush up on your language skills. Try having mock conversations or even role-playing customer service scenarios to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team in Doncaster!
We think you need these skills to ace French Speaking Customer Service in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of French-Speaking Customer Service Executive. Highlight any relevant experience in customer service, especially in fast-paced environments, and don’t forget to showcase your language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your passion for delivering exceptional service and how your skills align with the responsibilities outlined in the job description.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for any typos or errors. This will demonstrate your attention to detail and commitment to quality, which we value highly at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Start People Ltd
✨Brush Up on Your French
Since this role requires fluency in French, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play customer service scenarios in French to demonstrate your proficiency and confidence.
✨Know the Company Inside Out
Research the global distributor's history, values, and product range. Understanding their operations will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer inquiries. Think of examples from your past experiences where you successfully managed customer orders or resolved issues, and be ready to share these during the interview.
✨Showcase Your Organisational Skills
Given the fast-paced nature of the job, highlight your organisational abilities. Prepare to discuss how you prioritise tasks and manage time effectively, especially when juggling multiple customer orders or requests.