At a Glance
- Tasks: Join us as a Field Service Engineer, fixing and maintaining commercial laundry equipment.
- Company: Work with a leading global manufacturer of commercial laundry appliances.
- Benefits: Enjoy a competitive salary, paid travel, overtime pay, and a company van for personal use.
- Why this job: Be part of a growing team, receive ongoing training, and provide excellent customer service.
- Qualifications: Experience in electro-mechanical or gas & electrical fields; full UK driving licence required.
- Other info: Flexible working hours with a standby rota and bonus opportunities based on performance.
The predicted salary is between 36000 - 42000 £ per year.
A worldwide Manufacturer of Commercial Laundry Equipment are seeking additional Field Engineers due to continued sales growth, to undertake service, breakdown & fault-finding on a wide range of commercial appliances & commercial laundry equipment.
YOUR EXPERIENCE
- Field Service Engineer with Electro-Mechanical or Gas & Electrical experience
- Able to use a Multi Meter
- Laundry Engineer, White Goods Engineer, Domestic Appliance Engineer advantageous
- Full UK Driving Licence
- Gas ACS qualification desirable (training can be provided after probation)
- Able to work efficiently to rectify breakdowns and to work accurately to PPM schedules
- Electrical competence including the ability to dead test and carry out safe isolation
Advantageous:
- Experience working on commercial laundry brands such as Miele, Electrolux, Girbau, JLA
- Experience working on domestic appliances such as Beko, Whirlpool, Haier, Bosch, Fisher Paykel, Hotpoint, Smeg, etc.
THE ROLE
Based from home, you will undertake service, breakdown & fault-finding on a wide range of Commercial Laundry equipment as well as Washers, Dryers and Ironers at client premises including care homes, universities, hotels and more.
Providing excellent customer service while on-site, ensuring that all service visits meet company and client expectations.
Ongoing manufacturer/product training will be provided for candidates with relevant experience.
HOURS & REMUNERATION
- Monday to Friday - 42.5 hours per week
- Standby rota - 1 in 4 weekends - Approx £4,000-£6,000 extra
- Paid travel - door to door
- Overtime: Paid at x1.5 Mon - Sat and x2 for Sundays
- Company Van (Automatic Transit, fully equipped, available for personal use)
- Uniform, tools, phone, PDA provided
- 28 days holiday + Bank Holidays
- Private Health Care Scheme and Company Pension Scheme
- Bonus scheme based on First Time Fix
- Package of £40-42K+ based on:
- Basic Salary: £36,000
- London Allowance: £5000 if residing inside M25
- Standby pay: £50 per day (1 in 4 weekends) - Approx £4,000-£6,000 extra annually if called out.
- Bonus: Monthly performance-based bonus (details to be discussed at interview)
- Overtime Payments - Paid at x1.5 Mon - Sat and x2 for Sundays
Interested and suitably experienced? Then please contact Ella at startMonday now!
Field Service Engineer Laundry Appliances employer: Start Monday
Contact Detail:
Start Monday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Laundry Appliances
✨Tip Number 1
Familiarise yourself with the specific brands mentioned in the job description, such as Miele and Electrolux. Having hands-on experience or knowledge about these brands can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your previous roles. Since this position involves providing excellent service on-site, demonstrating your ability to communicate effectively with clients will be crucial.
✨Tip Number 3
Prepare to discuss your troubleshooting techniques and experiences with fault-finding in commercial laundry equipment. Being able to articulate your problem-solving process can impress potential employers.
✨Tip Number 4
If you have any relevant certifications, especially in gas safety or electrical competence, make sure to mention them. Even if you don't have them yet, expressing a willingness to obtain necessary qualifications can show your commitment to the role.
We think you need these skills to ace Field Service Engineer Laundry Appliances
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, particularly with commercial laundry equipment. Include specific brands you've worked with, such as Miele or Electrolux, and any technical skills that match the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your experience with fault-finding and servicing laundry appliances, and how you can provide excellent customer service on-site.
Highlight Relevant Qualifications: If you have qualifications like Gas ACS or electrical competence, make sure to mention these prominently in your application. If you lack some qualifications, express your willingness to undergo training after probation.
Showcase Problem-Solving Skills: In your application, provide examples of how you've efficiently rectified breakdowns or met PPM schedules in previous roles. This will demonstrate your ability to handle the responsibilities of the position effectively.
How to prepare for a job interview at Start Monday
✨Showcase Your Technical Skills
Make sure to highlight your experience with electro-mechanical systems and any specific brands you've worked on, like Miele or Electrolux. Be prepared to discuss how you use tools like multi-meters and your approach to fault-finding.
✨Demonstrate Customer Service Abilities
Since the role involves providing excellent customer service, think of examples where you've gone above and beyond for a client. This could be resolving a complex issue or ensuring a smooth service visit.
✨Discuss Your Problem-Solving Approach
Prepare to explain your method for diagnosing and rectifying breakdowns. Interviewers will want to know how you prioritise tasks and manage your time effectively, especially when working to PPM schedules.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about ongoing training opportunities or the types of challenges current engineers face in the field.