At a Glance
- Tasks: Join us as a Field Service Engineer, fixing and maintaining commercial laundry equipment.
- Company: Work with a leading global manufacturer of commercial laundry appliances.
- Benefits: Enjoy remote work, paid travel, overtime pay, and a company van for personal use.
- Why this job: Be part of a growing team, receive ongoing training, and provide excellent customer service.
- Qualifications: Electro-Mechanical or Gas & Electrical experience required; full UK driving licence essential.
- Other info: Standby rota offers extra earnings; bonus scheme based on performance.
The predicted salary is between 36000 - 42000 £ per year.
A worldwide Manufacturer of Commercial Laundry Equipment is seeking additional Field Engineers due to continued sales growth, to undertake service, breakdown & fault-finding on a wide range of commercial appliances & commercial laundry equipment.
YOUR EXPERIENCE
- Field Service Engineer with Electro-Mechanical or Gas & Electrical experience
- Able to use a Multi Meter
- Laundry Engineer, White Goods Engineer, Domestic Appliance Engineer advantageous
- Full UK Driving Licence
- Gas ACS qualification desirable (training can be provided after probation)
- Able to work efficiently to rectify breakdowns and to work accurately to PPM schedules
- Electrical competence including the ability to dead test and carry out safe isolation
Advantageous:
- Experience working on commercial laundry brands such as Miele, Electrolux, Girbau, JLA
- Experience working on domestic appliances such as Beko, Whirlpool, Haier, Bosch, Fisher Paykel, Hotpoint, Smeg, etc.
THE ROLE
Based from home, you will undertake service, breakdown & fault-finding on a wide range of Commercial Laundry equipment as well as Washers, Dryers and Ironers at client premises including care homes, universities, hotels and more.
Providing excellent customer service while on-site, ensuring that all service visits meet company and client expectations.
Ongoing manufacturer/product training will be provided for candidates with relevant experience.
HOURS & REMUNERATION
- Monday to Friday - 42.5 hours per week
- Standby rota - 1 in 4 weekends - Approx £4,000-£6,000 extra
- Paid travel - door to door
- Overtime: Paid at x1.5 Mon - Sat and x2 for Sundays
- Company Van (Automatic Transit, fully equipped, available for personal use)
- Uniform, tools, phone, PDA provided
- 28 days holiday + Bank Holidays
- Private Health Care Scheme and Company Pension Scheme
- Bonus scheme based on First Time Fix
- Package of £40-42K+ based on:
- Basic Salary: £36,000
- London Allowance: £5000 if residing inside M25
- Standby pay: £50 per day (1 in 4 weekends) - Approx £4,000-£6,000 extra annually if called out.
- Bonus: Monthly performance-based bonus (details to be discussed at interview)
- Overtime Payments - Paid at x1.5 Mon - Sat and x2 for Sundays
Interested and suitably experienced? Then please contact Ella at startMonday now!
Field Service Engineer Laundry Appliances employer: Start Monday
Contact Detail:
Start Monday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Laundry Appliances
✨Tip Number 1
Familiarise yourself with the specific brands mentioned in the job description, such as Miele and Electrolux. Having hands-on experience or knowledge about these brands can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your previous roles. Since this position involves providing excellent service on-site, demonstrating your ability to communicate effectively with clients will be crucial.
✨Tip Number 3
If you have any relevant certifications, especially in gas safety (Gas ACS qualification), make sure to mention them. Even if you don't have it yet, expressing a willingness to obtain it can show your commitment to the role.
✨Tip Number 4
Prepare for potential technical questions related to fault-finding and servicing of commercial laundry equipment. Brush up on your electro-mechanical knowledge and be ready to discuss how you've solved similar issues in the past.
We think you need these skills to ace Field Service Engineer Laundry Appliances
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, particularly with commercial laundry equipment. Include specific brands you've worked with, such as Miele or Electrolux, and any technical skills that match the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with electro-mechanical systems and customer service skills, and explain why you're a great fit for the position.
Highlight Relevant Qualifications: If you have qualifications like Gas ACS or electrical competence, make sure to mention these prominently in your application. If you lack some qualifications, express your willingness to undergo training.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved issues in previous roles. This will demonstrate your ability to handle breakdowns and maintain PPM schedules effectively.
How to prepare for a job interview at Start Monday
✨Showcase Your Technical Skills
Be prepared to discuss your experience with electro-mechanical systems and any specific brands you've worked on, like Miele or Electrolux. Bring examples of how you've successfully diagnosed and repaired issues in the past.
✨Demonstrate Customer Service Excellence
Since the role involves interacting with clients, highlight your customer service skills. Share instances where you went above and beyond to ensure client satisfaction during service visits.
✨Familiarise Yourself with Safety Protocols
Understand the importance of safety in your work, especially regarding electrical competence and safe isolation procedures. Be ready to discuss how you prioritise safety while performing repairs.
✨Ask Insightful Questions
Prepare questions that show your interest in the company and the role. Inquire about ongoing training opportunities or the types of challenges the team currently faces in the field.