At a Glance
- Tasks: Join us as a Field Service Engineer, servicing and repairing coffee machines across your region.
- Company: Work with one of the UK's largest independent coffee machine specialists, serving top clients.
- Benefits: Enjoy a competitive salary, monthly bonuses, company van, tools, and health benefits.
- Why this job: Gain hands-on experience, receive full training, and enjoy career growth in a fun coffee culture.
- Qualifications: Experience with multi-meters, fault-finding, and customer service is essential; coffee machine knowledge is a plus.
- Other info: Flexible working hours with optional overtime and 30 days holiday.
FIELD SERVICE ENGINEER – COFFEE MACHINES 1x Senior Coffee Engineer – London & M25 area 2x London & M25 area 1x Colchester, Chelmsford 1x Brighton, Crawley 1x Guildford, Leatherhead, Surbiton 1x Birmingham 1x Leicester, Warwick, Northampton 1x Manchester, Liverpool, Bolton 2x Gloucester, Swindon, Bristol 1x Edinburgh, Falkirk We are working with one of the UK's largest independent Coffee Machine specialists, whose clients include pub groups, restaurant chains, fuel retailers & coffee machine manufacturers. They are seeking Field Service Engineers to join them as a Coffee Engineer undertaking the servicing & repair of coffee machines – both traditional & bean to cup within a region. Full product training will be provided to those who can use a Multi Meter, Fault Find and have customer facing experience. Remuneration Package UK wide – £30,000 to £40,000 salary on experience/tier London/M25 – £38,000 to £50,000 salary on experience/tierSalary + Monthly bonus scheme + company benefits + product specific training + company van + fuel card + tools + smart phone + tablet + optional weekend overtime. The Position Based from home and working within an area, you will undertake: Planned servicing & preventative maintenance on coffee machines Reactive breakdown & repair Installation and setup of coffee equipment Deliver equipment training to users (operation and cleaning of coffee equipment) Complete all digital & documentationYour Experience Ability to Fault-Find using a Multi Meter Read/understand diagrams Field based customer facing experience Coffee Machine experience – advantage On Offer Career development and progression, to support and develop your skills, with increased earnings. In house and Manufacturer training. Bonus schemes including Review scheme and Monthly team bonus.Remuneration & Hours Monday to Friday with 1 in 4 Saturdays Salaries from £30,000 to £50,000 depending on area & relevant experience Additional payments for additional Saturday or optional Sunday working (£250pd) 30 days holiday (including Bank Holiday allowance) Company Pension and life insurance Private Health and Dental Care Company Van with private use option (combi sized) Tools, uniform, mobile phone, etcIf you are a Field Engineer, Service Engineer, White Goods Engineer, or Coffee Engineer looking for a change, then please contact us at startMonday now
Field Service Engineer Coffee employer: Start Monday
Contact Detail:
Start Monday Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer Coffee
✨Tip Number 1
Familiarize yourself with common coffee machine brands and models. Understanding the specific machines you might be working on will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous customer-facing experience you have. This role requires strong communication skills, so be ready to discuss how you've successfully interacted with clients in past positions.
✨Tip Number 3
Brush up on your fault-finding skills using a multi-meter. Being able to demonstrate your technical abilities in diagnosing issues will be crucial for this position.
✨Tip Number 4
Network with current or former field service engineers in the coffee industry. They can provide valuable insights and tips that could help you stand out as a candidate.
We think you need these skills to ace Field Service Engineer Coffee
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Service Engineer position. Highlight key responsibilities such as servicing and repairing coffee machines, and ensure you can demonstrate relevant experience in your application.
Tailor Your CV: Customize your CV to emphasize your technical skills, particularly your ability to fault-find using a multi-meter and any customer-facing experience. Mention any previous roles related to coffee machines or similar equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee machines and your commitment to customer service. Include specific examples of your experience in the field and how it aligns with the company's needs.
Highlight Training and Certifications: If you have any relevant training or certifications related to coffee machines or electrical work, be sure to mention them. This will strengthen your application and show your dedication to professional development.
How to prepare for a job interview at Start Monday
✨Show Your Technical Skills
Be prepared to discuss your experience with coffee machines, especially traditional and bean-to-cup models. Highlight any specific technical skills you have, such as using a multi-meter for fault-finding.
✨Demonstrate Customer-Facing Experience
Since the role involves interacting with clients, share examples of your previous customer service experiences. Emphasize how you handled challenging situations and ensured customer satisfaction.
✨Understand the Company and Its Clients
Research the company and its clientele, including pub groups and restaurant chains. Showing that you understand their business model and how you can contribute will set you apart.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific scenarios related to servicing and repairing coffee machines. Practice articulating your thought process and problem-solving approach.