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- Tasks: Lead and mentor a team of field engineers while managing customer relationships.
- Company: Join a leading European manufacturer of commercial appliances.
- Benefits: Competitive salary, bonus scheme, electric company car, and additional perks.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real impact by developing your team and enhancing customer service.
- Qualifications: Experience in field service management and strong communication skills required.
The predicted salary is between 55000 - 55000 £ per year.
Regional Field Service Manager for the South London, Kent, Surrey, Sussex & Hampshire region.
Our client is a European Manufacturer of commercial appliances, found in clients across a number of sectors including leisure, hotels, educational, medical, local authority, and office buildings. Growth of the service division and continued development has resulted in the need for a Regional Service Manager to join the team, focused on the South London and Southern Counties area.
The Role
The Regional Service Manager will mentor, support, coach, and performance manage a team of circa 12 Field Engineers & Installation Engineers, who have different levels of skills and experience. You will be working alongside four other Service Managers, supporting a variety of customers across all market sectors with a revenue value of approximately £12M. Based within the field on average three days a week, you will actively manage and develop your team, focused on the improvement of KPI’s, customer excellence, ongoing training, performance, and coaching.
Your Experience
- Field Service Manager experience (experience of managing a team of field engineers)
- Previous hands-on field engineer demonstrable experience
- Electrical knowledge (single & three phase)
- Experience of managing remotely based field engineers & client-facing skills
- Performance management
- Effective communication skills across all levels
- Computer literate
- Full UK Driving Licence
Remuneration package includes
- Competitive Salary (circa £55,000)
- Bonus scheme to 10%
- Company Car (Electric)
- Associated Benefits
Interested? Apply & call our retained consultants at startMonday now!
Field Service Manager in London employer: Start Monday Ltd
Contact Detail:
Start Monday Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience as a Field Service Manager aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your management style and how you've successfully led teams of field engineers in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and make an impact!
We think you need these skills to ace Field Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Manager. We want to see how you've managed teams of field engineers and any relevant electrical knowledge you have. Don’t just send a generic CV; personalise it for this role!
Showcase Your Skills: In your cover letter, emphasise your effective communication skills and performance management experience. We’re looking for someone who can coach and support a diverse team, so give us examples of how you've done this in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the Regional Service Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Start Monday Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around electrical systems and field service management. Be ready to discuss your hands-on experience and how it relates to managing a team of engineers.
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored and coached field engineers in the past. Highlight specific situations where you improved team performance or customer satisfaction, as this will resonate well with the interviewers.
✨Understand the Company and Its Clients
Research the company’s products and the sectors they serve. Knowing their client base, such as leisure and medical sectors, will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Effective Communication
Since you'll be managing a diverse team, practice articulating your thoughts clearly and confidently. Think about how you can convey complex information simply, as this will demonstrate your communication skills during the interview.