At a Glance
- Tasks: Support individuals in their mental health journey through recovery-focused interventions and crisis support.
- Company: START, a forward-thinking mental health service in Salford.
- Benefits: Competitive salary, 28 days annual leave, and a 5% pension contribution.
- Other info: Unique opportunity to work across innovative services with excellent career growth potential.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong interpersonal skills and a commitment to person-centred care.
The predicted salary is between 28547 - 28547 £ per year.
START are recruiting for a Recovery Worker.
Location: Salford
Employer: START (Salford Neighbourhood Mental Health Service and Listening Lounge)
Hours: Full-time 37.5 hours per week (Monday to Friday, with flexibility required)
Salary: £28,547 per annum
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 28 days plus statutory holidays
Job Overview
An exciting opportunity has arisen for a Recovery Worker to join START, working across both the Living Well Team and the Listening Lounge as part of an integrated, multi-disciplinary mental health service in Salford. This is a cross-service role requiring a flexible and responsive approach. The post holder will be expected to work across both services in line with operational need, delivering both planned, recovery-focused support and responsive, crisis-based interventions. The successful candidate will demonstrate strong interpersonal skills, adaptability and a commitment to delivering high-quality, person-centred care within both structured and fast-paced environments.
Main Duties of the Job
- Provide face-to-face and telephone support to individuals, carers, and professionals
- Communicate with empathy and compassion, recognising strengths, resilience, and potential
- Maintain accurate, timely, and high-quality records using electronic systems
- Empower individuals to take an active role in managing their wellbeing
- Develop effective working relationships with individuals, families, and carers
- Participate in MDT processes, including daily huddles, case discussions, and risk reviews
- Undertake home visits in line with service protocols and risk assessments
- Co-produce personalised support and action plans focused on meaningful outcomes
- Act as a gateway to wider support services, including statutory and VCSE provision
- Contribute to service evaluation, audit, and continuous improvement activity
Living Well Responsibilities
- Act as a keyworker, supporting individuals through recovery-focused interventions
- Undertake joint assessments and shared casework within the multidisciplinary team
- Support care planning using tools such as ReQoL and DIALOG
- Deliver evidence-informed interventions (e.g. behavioural activation, anxiety management)
- Support individuals to access employment, education, and community opportunities
- Identify and address barriers to recovery, promoting independence and social inclusion
Listening Lounge Responsibilities
- Provide immediate, non-judgemental support to individuals in self-defined crisis
- Use active listening and validation to de-escalate distress and build trust
- Deliver brief, one-off interventions and recovery-focused support
- Complete dynamic risk assessments and escalate concerns appropriately
- Develop collaborative safety plans where required
- Work jointly with Peer Support Workers to deliver high-quality support
- Facilitate onward referrals and promote access to community-based services
This is a unique opportunity to work across two innovative services, supporting individuals at different stages of their mental health journey - from early intervention and recovery through to crisis support. You will be part of a forward-thinking, integrated system that values lived experience, partnership working and person-centred care. If you believe you have the right skills and experience to be a Recovery Worker, we would love to receive your application.
Closing date for receiving applications will be Monday 10th August 2026 at 12 noon. Interested? Please click 'Apply' and follow the job board process. You will receive an email from our partners at CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. No agencies please.
Recovery Worker in London employer: START in Salford
START is an exceptional employer, offering a supportive and dynamic work environment for Recovery Workers in Salford. With a strong commitment to employee growth, the company provides comprehensive training and development opportunities, alongside a generous benefits package that includes a 5% pension contribution and 28 days of annual leave. The collaborative culture fosters innovation and values the unique contributions of each team member, making it a rewarding place to work for those passionate about mental health care.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at START in Salford.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from START in Salford!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like START in Salford, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at START in Salford or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Recovery Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to START in Salford:Before hitting send, make sure to tailor your application specifically to START in Salford! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at START in Salford
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
