Revenue Strategy & Operations Manager

Starship Technologies is revolutionising deliveries with autonomous robots. These robots are designed to deliver food, groceries, and packages across college campuses and neighbourhoods in minutes. Starship has now completed millions of autonomous deliveries to date, travelled millions of miles, and is currently doing more than 140k road crossings each day. Our contribution to society includes reducing congestion and pollution, providing zero-emissions deliveries, increasing the quality of life for residents, empowering seniors and disabled people, and enabling affordable delivery for local businesses. We’re hitting records on an almost weekly basis. Now is an exciting time to join as we grow rapidly around the world!

We are seeking a Revenue Strategy & Operations Manager to join our Commercial team and serve as the operational backbone of our global revenue organisation and a Chief-of-Staff–like partner to the revenue leadership team. As the connective tissue with broad exposure across Sales, Customer Success, Marketing, Partnerships, Finance, and Operations, you will run key operational cadences, own core RevOps processes, and act as a strategic thought partner to our leadership team. You’ll be operating across trailblazing efforts in growing markets, such as European operations, US campus deployments, and new country launches, each requiring different revenue models, partner economics, and operational playbooks. You will operate across the EU and the US, figuring out what works in a space with no established playbook.

The role requires a unique combination of strategic thinking and hands-on execution: you will be responsible for diagnosing problems, structuring solutions, and ensuring disciplined follow-through.

Your main responsibilities are:

• Revenue Operations & Analytics
  • Owning the "single source of truth" for revenue data, including the end-to-end forecasting, planning, and pipeline health processes
  • Managing CRM (Salesforce) architecture, hygiene, and data governance to ensure reporting integrity and usability across the board
  • Providing the analytical backbone for leadership by translating complex data into actionable insights on sales effectiveness and market trends
• Operational Cadence & Execution
  • Running and refining high-stakes operational rhythms (Weekly Performance Reviews, OKR tracking, and forecasting cycles)
  • Acting as the "connective tissue" across Sales, CS, Marketing, and Finance to ensure strategic alignment and disciplined follow-through
  • Driving accountability across the revenue leadership team to ensure key projects and commitments stay on track
• Cross-Functional Initiative Leadership
  • Driving and coordinating high-impact initiatives across Sales, CS, Marketing, Finance, and Product on tactical and strategic topics
  • Acting as the primary problem-solver when ownership is unclear or cross-departmental execution has stalled
  • Identifying root causes of underperformance and working collaboratively with teams to design and implement scalable solutions
• Strategic Support (Chief-of-Staff Focus)
  • Serving as a strategic advisor to the SVP of Revenue, helping prioritise leadership attention and surface critical risks
  • Preparing high-level decision documents, presentations, and board-ready materials that communicate the strategy to the wider organisation
  • Challenging the status quo constructively, using data and logic to stress-test our forecasts and GTM assumptions
• Special Projects
  • Delivering complex, "no-playbook" projects where ownership is unclear, such as new tooling implementations or GTM framework redesigns

What’s in it for you?

• Opportunity to work on industry-leading self-driving delivery robot technology on a uniquely large scale, creating history and making things happen
• You can immerse yourself in the world of technology and innovation
• You will have a chance to work with people with a strong inner burning and motivation. We are self-aware and seek feedback and improvement. We don’t want to wait until we are told what needs to be done but take it as a matter of pride to figure out solutions for topics in various teams and areas
• You’ll have endless opportunities to learn from our inspirational, talented team members across the globe

What we hope you’ll bring to the table:

• 3-5 years of experience in top-tier consulting (e.g., Accenture, Big 4, strategy boutiques) and/or Revenue Operations / Strategy roles in scale-ups or tech-enabled businesses
• Track record of moving beyond recommendations to hands-on execution and delivery
• Strong analytical skills; comfortable working with data, dashboards, and financial models
• Hands-on experience with Salesforce (preferable), Tableau/Metabase or similar analytics tools, and very good at Excel
• Proven ability (or strong aptitude) for owning forecasting, planning, and operational processes
• Proven ability to operate in ambiguity and bring structure where none exists
• Excellent stakeholder management skills across senior and functional leaders
• Strong written and verbal communication skills in English
• A high level of accountability and a pragmatic, results-oriented approach
• The confidence to challenge senior stakeholders using data and logic
• Strong organisational skills and attention to detail
• Curiosity about how complex revenue systems work

Want to learn more about our robots and our people? Get in touch and let’s have a chat!