Senior Quality Analyst β€” SaaS Quality & Customer Experience

Senior Quality Analyst β€” SaaS Quality & Customer Experience

Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
StarRez, Inc.

At a Glance

  • Tasks: Elevate quality in event management workflows and enhance customer experiences.
  • Company: Join StarRez, a leader in conference and event solutions.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and AI-assisted improvements.
  • Why this job: Be a quality champion and make a real impact on customer satisfaction.
  • Qualifications: Experience in quality analysis and a passion for improving user experiences.

The predicted salary is between 50000 - 70000 Β£ per year.

Star Rez is seeking a Senior Quality Analyst to elevate quality across event management workflows, booking experiences, and system integrations.

You will be a quality champion, balancing hands-on work with influence across product, design, and engineering to ensure reliable, usable, and scalable conference and event solutions for customers.

You will focus on customer experience, define acceptance criteria, and advocate for testing standards, including AI-assisted quality improvements.

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Senior Quality Analyst β€” SaaS Quality & Customer Experience employer: StarRez, Inc.

At StarRez, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. As a Senior Quality Analyst, you will not only contribute to enhancing customer experiences but also benefit from continuous professional development opportunities and a supportive environment that values your insights and expertise. Located in a vibrant tech hub, we offer unique advantages such as flexible working arrangements and access to cutting-edge tools that make your work both meaningful and rewarding.

StarRez, Inc.

Contact Details:

StarRez, Inc. Recruitment Team

We think you need these skills to ace Senior Quality Analyst β€” SaaS Quality & Customer Experience

Quality Assurance
Customer Experience Focus
Event Management Workflows
System Integrations
Acceptance Criteria Definition
Testing Standards Advocacy
AI-Assisted Quality Improvements