Senior Quality Analyst β€” SaaS Quality & Customer Experience in London

Senior Quality Analyst β€” SaaS Quality & Customer Experience in London

London Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
StarRez, Inc.

At a Glance

  • Tasks: Elevate quality in event management workflows and enhance customer experiences.
  • Company: Join StarRez, a leader in conference and event solutions.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and AI-assisted improvements.
  • Why this job: Be a quality champion and make a real difference in customer satisfaction.
  • Qualifications: Experience in quality analysis and a passion for improving user experiences.

The predicted salary is between 60000 - 75000 Β£ per year.

Star Rez is seeking a Senior Quality Analyst to elevate quality across event management workflows, booking experiences, and system integrations.

You will be a quality champion, balancing hands-on work with influence across product, design, and engineering to ensure reliable, usable, and scalable conference and event solutions for customers.

You will focus on customer experience, define acceptance criteria, and advocate for testing standards, including AI-assisted quality improvements.

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Senior Quality Analyst β€” SaaS Quality & Customer Experience in London employer: StarRez, Inc.

StarRez is an exceptional employer that prioritises innovation and quality in the student housing software sector. With a strong commitment to employee growth, you will have the opportunity to work alongside talented professionals in a collaborative environment that values your insights and contributions. Located in a vibrant office setting, StarRez offers a unique blend of global reach and local support, ensuring that you can make a meaningful impact while enjoying a supportive work culture.

StarRez, Inc.

Contact Details:

StarRez, Inc. Recruitment Team

We think you need these skills to ace Senior Quality Analyst β€” SaaS Quality & Customer Experience in London

Quality Assurance
Customer Experience Focus
Event Management Workflows
System Integrations
Acceptance Criteria Definition
Testing Standards Advocacy
AI-Assisted Quality Improvements