Account Executive, EMEA

Overview

About StarRez

StarRez is the global leader in student housing software, providing solutions for on- and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform. With offices in the United States, Australia, the UK, and India, StarRez blends the capabilities of a global organization with personalized care and service.

The Role

We are seeking a talented, motivated sales professional to support momentum and expansion in the EMEA student accommodation & PBSA market. In this role, you will be responsible for achieving new business revenue goals within the assigned territory. From initial lead generation to product demonstration, relationship development, closure, and ongoing account management, you will own the planning and execution of new business.

Role Specifics

• Work Location: Remote (UK)
• Travel: 25% (may vary based on business needs)
• Reporting Structure: Reports to the Director of Sales, New Business.

What You Will Own

• Manage assigned EMEA territory to achieve new customer acquisitions
• Account management of new customer acquisitions through implementation
• Lead and manage tendering, RFP, and formal bid processes, including coordination with internal stakeholders
• Outbound prospecting and market coverage via email, phone, social, and other mediums
• Manage and develop prospect and existing account pipeline from lead to deal closure
• Provide market insight and customer requirements to position existing solutions online and in person
• Provide feedback for new product development and future evolution
• Build long-term relationships with prospects, customers, and industry leaders
• Leverage tools such as Salesforce, Gong, ChatGPT, Zoom, Slack, SharePoint, and LinkedIn Sales Navigator for data analytics and market insight
• Assist in creating and updating sales and marketing materials for web, print, and demonstrations
• Manage and develop effective partner relationships as needed
• Other duties as assigned

Required Qualifications

• 3+ years of experience in student accommodation, student property management, and/or multi-family property markets (a plus)
• Knowledge of MS Office Suite
• Excellent verbal and written communication skills
• Experience presenting and leading meetings with stakeholders at multiple levels
• Drive to create and execute tactical and strategic initiatives
• Strong team orientation to achieve individual and team goals
• Proven skills in developing new customer, prospect, and partner relationships
• Professional judgment in issue management with effective problem analysis and resolution
• Ability to maintain high productivity, manage multiple priorities, and work under pressure in a fast-paced environment
• Ability to set, manage, and meet deadlines
• Self-motivated, disciplined, and able to work independently

Preferred Qualifications

• SaaS software sales experience
• Strong outbound sales and existing account management skills
• Experience selling into universities, PBSAs, or staff accommodation operations within the EMEA region
• Understanding of software licensing contracts, terms, conditions, pricing, etc.
• Excellent attention to detail
• Ability to build rapport with stakeholders
• Ability to maintain a high level of productivity
• Ability to prioritize tasks and meet deadlines

Reasons to join our Team

• Opportunity to be part of a well-established, high-performance company with over 30 years in business
• Supportive team environment with emphasis on learning and development
• Our Promise: You will learn, grow, and be appreciated for your impact
• Z-Factor: A team of caring, high-performing, and passionate people who enjoy supporting our vision and continuous improvement

Even if you don’t have all of the Preferred Qualifications, we’d love to hear from you. We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies or third parties for this role. StarRez and its subsidiaries will not pay fees to third-party agencies. Do not contact employees about this position. StarRez is an equal opportunity employer.