At a Glance
- Tasks: Support operational performance and processes in a dynamic insurance environment.
- Company: Join Starr, a fast-growing global insurance and investment organisation.
- Benefits: Inclusive culture, first-class training, and opportunities for personal growth.
- Other info: Collaborative team environment with a focus on innovation and problem-solving.
- Why this job: Make an impact by optimising operations and ensuring data integrity.
- Qualifications: Experience in data entry or validation, with strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.
Role Purpose
The Underwriting Operations Analyst will work closely with the Underwriting Operations Manager and the Underwriting team and is primarily responsible for providing support on the operational performance and processes, query management, ensuring operational objectives are exceeded and Group principles are followed. This role will be ultimately responsible for the smooth running of operational processes to resolve issues relating to the Policy Administration Systems (PAS). The role will work across multiple business lines and is therefore crucial to the efficient running of the syndicate, and in ensuring the accuracy of data and reporting.
Key Responsibilities
- Work on items where data differs between core systems. Investigate and confirm the correct value and ensure the data is updated and query closed.
- Work with our outsourcing providers on query management, SLAs and quality checks.
- Responsible for quality and integrity of Underwriting and Operations data.
- Work with the UAs and UWs on data integrity in the PAS.
- Work with the wider operations team to optimise operations processes.
- Understand and comply with current operational processes and procedures and actively look for ways to improve the way work is currently carried out.
- Communicating with underwriters, brokers and other interested parties to address and resolve operational issues that may arise.
- Ad-hoc project and other work items at request of Operations team management.
- Taking ownership and responsibility of tasks assigned.
- Assist in the delivery of successful operational and business-related change projects as needed.
- Working collaboratively with other departments, ensuring the enforcement of operational guidelines, regulations, and processes operate within industry related regulation.
- Embody and amplify the STARR Group values in all aspects of day to day activity ensuring that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality and in accordance with STARR Group values.
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.
Qualifications, skills and experience
- Background in either data entry processing, or data validation investigation, with an emphasis on fixing as well as identifying the issues.
- Sequel UW/Eclipse or other Policy Administration System experience would be an advantage.
- Technical knowledge of London Market systems and key reports.
- Attention to detail and a passion for investigation and troubleshooting.
- Strong data and analytical skills.
- Technical - insurance technical knowledge from either Broker or Underwriting would be an advantage but not essential.
Core behavioural competencies
- Innovation and problem solving
- Commerciality
- Relationships
- Communication and influence
- Development of self and others
- Resilience and adaptability
Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Underwriting Operations Analyst in London employer: Starr
Starr is an exceptional employer that prioritises the growth and development of its employees, offering first-class training opportunities and a commitment to inclusivity. As an Underwriting Operations Analyst, you will thrive in a dynamic work culture that values innovation and collaboration, while playing a crucial role in optimising operational processes within a globally recognised insurance organisation. Join us in London and be part of a passionate team dedicated to excellence and ethical standards in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starr on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Starr's values and how they align with your own. Be ready to share examples of how you've embodied those values in your previous roles.
✨Tip Number 3
Show off your analytical skills during the interview! Be prepared to discuss how you've tackled data discrepancies in the past and how you approach problem-solving.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Starr team.
We think you need these skills to ace Underwriting Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Underwriting Operations Analyst role. Highlight relevant experience, especially in data entry and validation, and don’t forget to mention any familiarity with Policy Administration Systems like Sequel UW or Eclipse.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with Starr’s values. Show us that you understand the importance of operational performance and data integrity.
Show Off Your Analytical Skills:Since this role requires strong data and analytical skills, be sure to include examples of how you've used these skills in past roles. Whether it’s troubleshooting issues or improving processes, we want to see your problem-solving prowess!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our talented team at Starr!
How to prepare for a job interview at Starr
✨Know Your Data
As an Underwriting Operations Analyst, you'll be dealing with a lot of data. Make sure you brush up on your data entry and validation skills before the interview. Familiarise yourself with common issues that arise in data processing and think of examples where you've successfully resolved similar problems.
✨Understand the Systems
If you have experience with Sequel UW/Eclipse or other Policy Administration Systems, highlight that during your interview. If not, do some research on these systems and how they function within the London Market. Showing that you’ve taken the initiative to learn about these tools can really impress the interviewers.
✨Communicate Clearly
Communication is key in this role, especially when liaising with underwriters and brokers. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've effectively communicated in past roles, particularly in resolving operational issues.
✨Emphasise Problem-Solving Skills
The ability to troubleshoot and solve problems is crucial for this position. Think of specific instances where you've identified issues and implemented solutions. Be ready to share these examples, as they will demonstrate your analytical skills and your proactive approach to challenges.
