Delegated Authority Technician in London

About us

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Role Purpose

The role of the Delegated Authority Analyst is vital to support the DA team with the successful implementation of STARR’s Delegated Authority strategy, with focus on service to Underwriters, due diligence and audit review work. The purpose of the role is to provide administrative support of all third-party delegated authority arrangements within STARR’s Syndicate 218 and 1856, ensuring compliance with the company’s Delegated Authority Framework.

Key Responsibilities

• Ensure Underwriters are provided with the appropriate service aligned to market and STARR DUA framework, specifically working on new coverholder applications and existing delegated authorities (Binding Authorities, Lineslips, Consortium and Delegated Claims Administrators (DCAs)).
• Bordereaux management and EPI Monitoring assistance and support with processing and resolving bordereaux or EPI queries.
• Support the approval process as part of STARR Delegated Authority Procedures including due diligence and ongoing monitoring for coverholders, service companies, lineslips, Consortium arrangements and Delegated Claims Administrators (DCAs).
• Prepare performance reporting and insights of STARR’s delegated authority arrangements, including KPIs discussing with Underwriting teams.
• Support the co-ordination of audit planning and follow up programme for Coverholders, MGAs, service companies and DCAs.
• Support the Delegated Team with administrating the review process for all lineslips, consortium and master policies falling within STARR.
• Assist the Delegated Authority Team with any DA regulatory and Lloyd’s returns as required and actions arising from market thematic reviews are embedded within the company.
• Build and maintain a strong relationship with all business units, particularly Underwriting teams.
• Attend the Delegated Underwriting Managers (‘DUM’) forums and other market seminars/workshops and provide summary updates to the Senior Compliance Officer as required.
• Provide administrative assistance and co-ordination support for internal/external audit reviews and other ad hoc DA projects.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Qualifications, skills and experience

• Relative experience working in Delegated Authorities Administrative role within an insurance company, ideally Lloyd’s market.
• Attention to detail, excellent due diligence, and investigative skills.
• Strong analytical, written and communication skills.
• Excellent organisation and time management skills.
• Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner.
• IT literate with experience of third-party Lloyd’s management systems, including DCOM, DAM, Lineage, Atlas, Crystal, DDM & LWR.
• Strong Excel skills.

Core behavioural competencies

• Analysis and decision making
• Innovation and problem solving
• Strategic perspective
• Performance focus
• Communication and influence
• Resilience and adaptability

Additional Information

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.