Claims Administrative Assistant (6M FTC) in London

Claims Administrative Assistant (6M FTC) in London

London Temporary 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support the Claims function with essential administrative services and data management.
  • Company: Join Starr, a global leader in commercial insurance with over a century of expertise.
  • Benefits: First-class training, inclusive environment, and opportunities for career growth.
  • Other info: Be part of a diverse team that values innovation and employee development.
  • Why this job: Make an impact in a dynamic role while learning about the London Insurance Market.
  • Qualifications: Advanced data entry and numeracy skills; proficiency in MS Office.

The predicted salary is between 30000 - 40000 £ per year.

Join Starr, a global leader in commercial insurance with over a century of expertise.

We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide.

At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.

Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

The primary focus of the Claims Admin Assistant is to support the Claims function with administrative services, including London and Europe.

Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.

Key Responsibilities

  • Take ownership of the weekly/monthly/quarterly reporting other ad hoc reports.
  • Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
  • Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately.

Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims.

  • Processing and management of settled direct claims, including diaries, on DOCOsoft.
  • SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are brought to the attention of the UW Ops department for correction by XCS.
  • Correction of any claim signings that have followed the premium signing into suspense.
  • Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
  • Follow up of direct/manual fees.
  • Performance Measures
  • Accuracy of data entry – Claims data, Management Information and SCM’s/USM’s.
  • Accuracy of producing reports.
  • Commitment to furthering technical knowledge and understanding.
  • Complete, timely and accurate performance records, via Workday.
  • Advise Compliance and Claims Manager of any complaints immediately.

Essential Qualifications, Skills and Experience

  • Advanced data entry skills
  • Advanced numeracy skills.
  • MS Office - Excel, Word, Power Point and Outlook.
  • Ability to communicate, both in a written and verbal format
  • Interest in the London Insurance Market.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.

We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.

We offer first class training and development opportunities to all employees.

Our aim is to grow our own talent and bring out the best in people.

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Claims Administrative Assistant (6M FTC) in London employer: Starr

Starr is an excellent employer that prioritises employee growth and development, offering a supportive work culture where learning is at the forefront. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person collaboration three days a week. The company fosters a positive environment for professional advancement, making it an ideal place for those looking to make a meaningful impact in their careers.

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Contact Details:

Starr Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Claims Administrative Assistant (6M FTC) in London

Join Financial Networking Events

Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.

Utilise Temp Agencies Specialised in Finance

Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Starr.

Connect with Alumni from Your Uni

Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.

Stay Active on Job Boards and Company Websites

Keep your eyes peeled on job boards specifically for finance roles. Companies like Starr might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!

We think you need these skills to ace Claims Administrative Assistant (6M FTC) in London

Advanced Data Entry Skills
Advanced Numeracy Skills
MS Office (Excel, Word, PowerPoint, Outlook)
Written Communication Skills
Verbal Communication Skills
Claims Processing
Regulatory Compliance

Some tips for your application 🫡

Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!

Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Starr will be keen to see in your application.

Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Starr. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!

Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Starr confidence in your short-term commitment to the role.

How to prepare for a job interview at Starr

Brush Up on Financial Regulations

Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Starr.

Showcase Your Analytical Skills

Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.

Highlight Flexibility and Adaptability

For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Starr that you’re a reliable team player.

Demonstrate a Willingness to Learn

In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.