At a Glance
- Tasks: Provide top-notch tech support for clients, both onsite and remotely.
- Company: Join Starr, a dynamic company focused on tech excellence.
- Benefits: Enjoy flexible work options, competitive pay, and growth opportunities.
- Other info: Be part of a team that values knowledge sharing and continuous improvement.
- Why this job: Make a real difference by helping users solve tech challenges every day.
- Qualifications: Experience in IT support and a passion for helping others.
The predicted salary is between 30000 - 36000 £ per year.
Starr is seeking an IT Support Analyst to deliver high‑quality technical support in a busy client‑facing environment, handling onsite and remote desktop software, AV equipment and collaboration tools. You will resolve incidents within OLAs and provide trusted guidance to users and junior colleagues.
The role emphasizes knowledge management, asset tracking, and continuous service improvements while upholding our values and policies in every interaction, ensuring a professional, efficient user experience.
IT Support Analyst — Remote & Onsite Tech Excellence employer: Starr
Starr is an excellent employer that prioritises employee growth and development, offering a supportive work culture where learning is at the forefront. With a hybrid working model, employees enjoy the flexibility of working from home while also benefiting from in-person collaboration three days a week. The company fosters a positive environment for professional advancement, making it an ideal place for those looking to make a meaningful impact in their careers.
