Claims Adjuster - Technical Risk

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

Role Purpose

We are looking for a motivated Claims Adjuster to join our London-based team, supporting claims across Energy, Construction, Power and Process Industries. This is an excellent opportunity for someone looking to develop their career in complex, technical claims. They will work alongside experienced colleagues, gaining exposure to high-value and international claims while building their technical expertise and stakeholder management skills. They will play an important role in delivering a high-quality claims service, supporting the handling of claims from initial notification through to resolution.

Key Responsibilities

• Assist in managing claims across Energy and Construction classes, including upstream, downstream, renewables, power, mining and construction risks.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Handle a portfolio of claims within delegated authority, with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including involvement in discussions on coverage and quantum.
• Maintain accurate and timely claims records, including use of claims systems and documentation.
• Assist with large loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Qualifications, skills and experience

• Experience in claims handling within insurance, broking or loss adjusting (typically up to 5 years).
• Interest in Energy, Construction or specialty lines of business.
• Strong communication and organisational skills.
• Ability to manage workload effectively and prioritise tasks.
• Collaborative approach with a willingness to learn and develop.
• Exposure to complex claims across relevant lines of business.
• Familiarity with claims systems (e.g. ECF, Docosoft).
• Progress towards, or interest in pursuing, ACII (or equivalent professional qualification).