Data Governance Lead in City of London

About us

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce. In London, Starr operates at the heart of the global specialty insurance market. Through our Lloyd’s platform and company market presence, we bring together deep underwriting expertise, strong broker relationships and meaningful capacity across a broad range of classes. We work in close partnership with brokers and clients, combining data, insight and experience to respond quickly, cut through complexity and deliver clear, practical solutions.

Role Purpose

Data is at the heart of our operational, strategic and regulated functions. We need to ensure our Data is managed to ensure quality, drive insights, and empower clear decision making across our combined Syndicates. Resulting in an improved end-user experience, highly trusted data and strong regulatory compliance. Starr requires a Data Governance Lead to embed and continuously improve the data governance framework across its Syndicates, ensuring data is managed as a trusted asset that supports regulatory compliance, operational effectiveness, and strategic decision-making.

Key Responsibilities

• Working closely with the Global Head of Data Governance and the Data & Analytics Centre of Excellence (CoE), support the delivery of the enterprise data strategy and roadmap across the London Market business.
• Develop and maintain the London Market Data Governance roadmap, aligned to strategic business and regulatory priorities.
• Lead the implementation and adoption of data governance policies, standards, controls, and operating models.
• Define and maintain clear data ownership and stewardship responsibilities and accountabilities across key business domains.
• Partner with business and technology teams to ensure data requirements, controls, and protection needs are understood and embedded within operational processes.
• Establish and maintain inventories of critical data elements, data flows, business glossaries, data dictionaries, authoritative sources, and ownership records.
• Develop and implement data quality frameworks, controls, monitoring processes, KPIs, and reporting.
• Lead data quality issue management and remediation processes, including escalation, root cause analysis, and resolution tracking.
• Define governance and quality metrics and oversee compliance with data-related policies, standards, and regulatory requirements.
• Manage governance initiatives and support Data Stewards in the execution of governance activities across business functions.
• Chair Data Governance Committees and working groups, producing governance reporting and decision-support materials.
• Provide regular governance, quality, and roadmap updates to senior management and contribute to Board-level reporting where required.
• Support the effective use and management of external data sources, reducing duplication and improving value.
• Promote data as a strategic business asset and identify opportunities to improve business performance through better use of information.

Qualifications, skills and experience

• Experience in Data Governance and/or Data Quality roles.
• Experience within a Lloyd’s Market or London Market Syndicate environment, with a strong understanding of underwriting, claims, reinsurance, actuarial, and finance functions and associated data flows.
• Knowledge of insurance platforms and data ecosystems, including Policy Administration, Claims, Reinsurance, Exposure Management, and Pricing systems.
• Experience implementing data governance frameworks and leading data quality improvement programmes.
• Experience designing governance operating models, including policies, standards, processes, templates, roles, responsibilities, and controls.
• Strong understanding of data management, data lifecycle management, and data quality principles.
• Knowledge of DAMA DMBOK, DCAM, CIMP, or similar frameworks would be advantageous.
• Experience developing data quality reporting, management information, KPIs, and governance metrics.
• Good understanding of insurance regulatory requirements, including Solvency II, Lloyd’s Principles, and related governance expectations.
• Knowledge of data protection, risk management, compliance processes, and their interaction with data governance.
• Strong stakeholder management and change leadership skills, with the ability to influence senior business and technology stakeholders.
• Recognised subject matter expertise in Data Governance and Data Quality.

Core behavioural expectations

• Analysis and decision making
• Innovation and problem solving
• Strategic perspective
• Commerciality
• Relationships
• Performance focus

Additional Information

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.