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- Tasks: Join us as a Triage Practitioner, managing patient cases and coordinating care globally.
- Company: Charles Taylor is a leading insurance services provider committed to inclusivity and respect.
- Benefits: Enjoy a competitive salary, hybrid work options, health cash plan, and family travel insurance.
- Why this job: Make a real impact in patient care while working with a supportive team of medical professionals.
- Qualifications: 5+ years post-registration experience, strong communication skills, and empathy for patients required.
- Other info: Full training provided with a focus on personal and professional growth.
The predicted salary is between 22800 - 33600 £ per year.
Triage practitioner
Shift pattern: Monday – Friday between 8:00 – 20:00 with weekends on a rota basis
Location: Lakeside North Harbour, Portsmouth/Hybrid (after the probation period of 6 months)
Full training provided.
Looking for a unique and challenging role in the world of medical assistance? Is it time to utilise all of your current skills and learn new ones?
You will be responsible for the triage of all new patient cases from around the world together with sourcing in-patient beds for repatriated patients whether on a medically escorted commercial flight or by air ambulance. You will assist with coordination with overseas and receiving treating teams.
You will gain knowledge of the world of insurance medicine working alongside both medical and non-medical colleagues.
The role offers a hybrid working model with a full in-office training program followed by mentored supervision.
We are a team of over 30 doctors and nurses working together to obtain the best outcome for our patients.
We are looking for paramedic practitioners with broad clinical knowledge bases who have worked in fields such as ED or cruise ship medicine and preferably with some hospital-based experience.
Duties and responsibilities of the Triage Practitioner:
– Respond to calls and, consult with clients and colleagues in a timely manner and always in accordance with triage priorities.
– Liaise with patients, hospitals, and medical staff across the globe to ensure the correct and appropriate treatment is being given
– Complete accurate and focussed reviews and reports
– Deal with all calls in confidence and in an empathetic manner
– Provide safe, high-quality, evidence-based patient care
Requirements:
· A minimum of 5 years post registration experience
· Good communication skills in English, both verbal and written
· Empathy and a desire to enhance the patient journey
· A strong work ethic
· IT competency
· UK nationality or unrestricted right to work in the UK
We offer:
· Starting salary: From £ 38,000 FTE starting salary with additional reimbursement for unsociable hours, bank holidays and weekends. Previous assistance experience will be taken into consideration.
· Incremental holiday plan
· Contributory pension scheme
· Health Cash Plan worth £1700 per annum
· High-street rewards scheme for family and friends
· Worldwide family travel insurance (subject to qualifying criteria)
· Discounts on home and motor insurance.
Equal Opportunity Employer
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.
Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.
· INTEGRITY: We do the right thing
· COLLABORATION: We are one
· AGILITY: We learn, evolve, and adapt
· CARE: We are compassionate and human
· ACCOUNTABILITY: We take ownership
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Triage practitioner employer: Starr Underwriting
Contact Detail:
Starr Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Triage practitioner
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Triage Practitioner. Understanding the nuances of triage priorities and patient care will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the medical assistance field, especially those who have experience in triage or emergency medicine. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your clinical experiences in detail, particularly those that relate to emergency departments or cruise ship medicine. Highlighting relevant scenarios will showcase your suitability for the role.
✨Tip Number 4
Research the company’s values and culture, as they emphasise integrity, collaboration, and care. Being able to align your personal values with theirs during conversations can make a strong impression.
We think you need these skills to ace Triage practitioner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in triage, emergency medicine, or similar fields. Emphasise your communication skills and any experience working with diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific experiences that demonstrate your empathy and ability to work under pressure.
Highlight Relevant Skills: In your application, clearly outline your clinical knowledge and IT competency. Mention any specific training or certifications that relate to triage or medical assistance.
Showcase Your Values: Align your application with the company's values such as integrity, collaboration, and care. Provide examples from your past experiences that reflect these values in action.
How to prepare for a job interview at Starr Underwriting
✨Showcase Your Clinical Experience
Make sure to highlight your relevant clinical experience, especially if you've worked in emergency departments or cruise ship medicine. Be prepared to discuss specific cases where you demonstrated your triage skills and decision-making abilities.
✨Demonstrate Empathy and Communication Skills
Since the role requires liaising with patients and medical staff globally, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated in challenging situations and how you ensure patient comfort and understanding.
✨Familiarise Yourself with Insurance Medicine
Research the basics of insurance medicine and be ready to discuss how it relates to triage practices. Understanding this field will show your commitment to learning and adapting to the unique challenges of the role.
✨Prepare Questions About the Role
Have thoughtful questions ready about the triage process, team dynamics, and the hybrid working model. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
