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- Tasks: Support financial applications like BlackRock Aladdin and troubleshoot issues.
- Company: Join the UK's largest long-term savings and retirement business, making a real impact.
- Benefits: Enjoy a competitive salary, generous holiday, private medical insurance, and more perks!
- Why this job: Be part of a proactive team driving innovation in asset management technology.
- Qualifications: Experience with financial services and trade floor applications is essential.
- Other info: We welcome diverse backgrounds and are committed to inclusivity.
The predicted salary is between 34000 - 46000 £ per year.
Salary & Benefits: £40,000 – 55,000 (subject to experience) + asset management bonus, excellent pension scheme, private medical insurance, electric vehicle scheme, 38 days holiday incl. Bank Holidays (pro-rated), plus 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more!
Job Type: Permanent
Location: This role will be based in our London / Birmingham / Edinburgh office, with time spent travelling between our Phoenix offices in Edinburgh, Wythall and Telford.
Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050.
The Role: We are looking for a passionate, self-motivated skilled Trade Floor Application Support Analyst to join our Asset Management Business Technology Solutions team. The successful candidate will provide support for various financial applications including BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, and Microsoft Excel. The ideal candidate will have an understanding of these systems and be able to troubleshoot, resolve issues, and provide training to end-users as necessary.
Key Responsibilities
- Technical
- Provide technical support for trading platforms BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, LSEG Workspace, AWS, Lipper, BT Turrets, File transfer and Microsoft Excel.
- Troubleshoot and resolve issues related to these financial applications in a timely manner.
- Application access management.
- Monitor the performance of the systems and proactively address any potential issues.
- Collaborate with end-users to understand their needs and provide effective solutions.
- Conduct training sessions for end-users on how to effectively utilise the applications.
- Maintain documentation and knowledge base for troubleshooting and training purposes.
- Stay updated on industry trends and best practices related to financial applications.
- Being proactive with automation as a key driver, anticipating opportunities for systems, service or product improvement or development and taking appropriate actions.
Experience (Essential)
- Experience within Financial Services / Asset Management.
- Knowledge and experience of trade floor applications including; BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, AWS or Azure and Microsoft Excel.
- An understanding of these systems and be able to troubleshoot, resolve issues, and provide training to end-users as necessary.
- A career history that includes leading a technical area; a track record of delivering responsive, high quality and customer focussed IT services.
Technical Capability
- Experience of supporting BlackRock Aladdin, Bloomberg, Tradeweb, DTCC, Morningstar, and Microsoft Excel, AWS or Azure.
- Relevant certifications in the above platforms are desirable.
- Knowledge of financial markets and trading processes.
- Keeps abreast of the latest digital workplace strategies and Microsoft MMD.
Personal Attributes
- Being proactive, anticipating opportunities for systems, service or product improvement or development and taking appropriate actions.
- Dealing effectively with unexpected situations in a timely manner, taking advantage of opportunities and overcoming problems.
- Strong stakeholder management and engagement skills, coupled with excellent communication, analytical, influencing and facilitation skills, in particular for problem solving/troubleshooting activities.
- Ability to manage multiple threads of work under pressure.
Qualifications
- Ideally educated to Bachelor’s degree in either Finance, Computer Science, Information Technology, or related field.
We Want To Hire The Whole Version Of You. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required) employer: Starr Underwriting
Contact Detail:
Starr Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required)
✨Tip Number 1
Familiarise yourself with BlackRock Aladdin and other trade floor applications mentioned in the job description. Having hands-on experience or even completing online courses related to these platforms can significantly boost your confidence and make you stand out.
✨Tip Number 2
Network with professionals already working in asset management or financial services, especially those who have experience with BlackRock Aladdin. Engaging in conversations on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in financial technology and asset management. Being knowledgeable about industry developments will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully resolved technical issues or provided training in previous roles. Real-life examples will showcase your problem-solving skills and ability to support end-users effectively.
We think you need these skills to ace Trade Floor Support Analyst, Asset Management (Blackrock Aladdin exp. required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with financial applications, especially BlackRock Aladdin, Bloomberg, and other relevant systems. Use specific examples to demonstrate your troubleshooting skills and any training you've provided to end-users.
Craft a Compelling Cover Letter: In your cover letter, express your passion for asset management and your understanding of the role. Mention how your background aligns with the key responsibilities and personal attributes outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on roles where you supported trade floor applications or worked in financial services. Highlight any certifications related to the platforms mentioned in the job description.
Prepare for Technical Questions: Anticipate technical questions related to the applications you'll be supporting. Brush up on your knowledge of financial markets and trading processes, as well as your problem-solving techniques for troubleshooting issues.
How to prepare for a job interview at Starr Underwriting
✨Know Your Applications
Make sure you have a solid understanding of BlackRock Aladdin, Bloomberg, and other financial applications mentioned in the job description. Be prepared to discuss your experience with these systems and how you've used them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully troubleshot issues in the past. Highlight your analytical skills and ability to resolve problems quickly, as this role requires effective troubleshooting under pressure.
✨Showcase Your Communication Skills
Since the role involves training end-users and collaborating with stakeholders, practice articulating complex technical concepts in simple terms. Be ready to demonstrate your ability to engage effectively with different audiences.
✨Stay Updated on Industry Trends
Research current trends in asset management and financial technology. Being knowledgeable about industry developments will show your passion for the field and your commitment to continuous learning.
