TMK Partner Services Assistant Technician
TMK Partner Services Assistant Technician

TMK Partner Services Assistant Technician

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an Assistant Technician, supporting internal broker functions and delivering top-notch service.
  • Company: Tokio Marine Kiln is a leading underwriting firm with over 140 years of experience in risk protection.
  • Benefits: Enjoy flexible working options, inclusion networks, and opportunities for CSR activities.
  • Why this job: Be part of a supportive culture focused on empowerment, inclusion, and innovation while making a social impact.
  • Qualifications: Excellent communication skills and basic insurance market knowledge are essential; Microsoft Office proficiency required.
  • Other info: We welcome diverse talent and provide support for any specific needs during the application process.

The predicted salary is between 28800 - 43200 £ per year.

We have the opportunity for an Assistant Technician to join our TMK Partner Services team within the Office of the CUO department on an 8-month fixed term contract here at Tokio Marine Kiln. Reporting into the Head of TMK Partner Services, you will support with all functions within the internal broker department at TMK.

Key responsibilities are delivering a high quality and efficient service to both the internal and external stakeholders including Underwriters, Coverholders and Partner Services team members. The role includes responsibility for:

  • Support processing of contracts (binders, insurance, reinsurance and lineslips) including follow up, chasing bordereaux, and bordereaux checks.
  • Support Processing of claims notifications within agreed SLAs.
  • Provide administrative support to the Underwriting teams, Partner Services Technicians, and Manager.
  • Support the profile of the department across the business through day to day collaboration with stakeholders, written and verbal to uphold excellent service levels.

It is essential that you have excellent written and verbal communication skills, as well as a working knowledge of Microsoft Office. Basic knowledge of the insurance market and practices is also essential, as is the ability to manage time effectively.

The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. All employees have the opportunity to join one or a number of inclusion network groups or take part in CSR and charitable activities.

TMK is signed up to the Disability Confident Employer Scheme and we also accommodate flexible working, subject to the TMK flexible working policy. As an underwriting firm with over 140 years’ experience of protecting clients from changing risks we put our confidence in the ability and talent of our people. We aim to be a ‘Good Company’ and this means being a great and inclusive company to do business with and being a great place to work. Our culture is founded on our core values of empowerment, inclusion, excellence, integrity, teamwork and innovation. We seek to recruit the best talent by endeavouring to reach diverse talent pools, offering dynamic working arrangements and investing in development.

To make your experience as comfortable as possible, please let us know if you require any reasonable adjustments or additional assistance during your application process. At Tokio Marine Kiln we are here to support you, please be reassured that we will do all that we can to ensure that your specific needs are met.

If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com. If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply. You can also share this vacancy with your network using a number of social media platforms.

TMK Partner Services Assistant Technician employer: Starr Underwriting

At Tokio Marine Kiln, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every employee can thrive. Our commitment to empowerment and development is reflected in our dynamic working arrangements and numerous opportunities for personal and professional growth. With a strong focus on collaboration and community involvement, we ensure that our team members feel valued and engaged while contributing to our mission of enabling clients to fulfil their ambitions.
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Contact Detail:

Starr Underwriting Recruiting Team

jay.lewis@tokiomarinekiln.com

StudySmarter Expert Advice 🤫

We think this is how you could land TMK Partner Services Assistant Technician

✨Tip Number 1

Familiarise yourself with the insurance market and practices. Understanding the basics of contracts, claims processing, and the roles of Underwriters and Coverholders will give you a solid foundation to discuss during your interview.

✨Tip Number 2

Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these tools will not only help you in the role but also demonstrate your readiness to support the team effectively.

✨Tip Number 3

Prepare examples of how you've delivered excellent customer service in previous roles. Since this position involves collaboration with various stakeholders, showcasing your communication skills and teamwork will be crucial.

✨Tip Number 4

Research Tokio Marine Kiln's values and culture. Understanding their commitment to empowerment, inclusion, and excellence will help you align your responses during the interview and show that you're a good fit for their team.

We think you need these skills to ace TMK Partner Services Assistant Technician

Excellent Written Communication Skills
Excellent Verbal Communication Skills
Microsoft Office Proficiency
Basic Knowledge of Insurance Market and Practices
Time Management Skills
Administrative Support Skills
Attention to Detail
Stakeholder Collaboration
Problem-Solving Skills
Ability to Work Under Pressure
Organisational Skills
Customer Service Orientation
Adaptability
Teamwork

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Assistant Technician in the TMK Partner Services team.

Highlight Relevant Skills: Emphasise your excellent written and verbal communication skills, as well as your proficiency in Microsoft Office. If you have any knowledge of the insurance market, make sure to mention it, as it's essential for this position.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Discuss how your values align with TMK's core values of empowerment, inclusion, excellence, integrity, teamwork, and innovation.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Starr Underwriting

✨Showcase Your Communication Skills

Since the role requires excellent written and verbal communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider providing examples of how you've effectively communicated in previous roles.

✨Familiarise Yourself with Insurance Practices

Having a basic knowledge of the insurance market is essential for this position. Brush up on key concepts and terminology related to contracts, claims, and underwriting processes. This will not only help you answer questions confidently but also show your genuine interest in the field.

✨Highlight Your Administrative Skills

The role involves providing administrative support, so be ready to discuss your organisational skills and experience with Microsoft Office. Share specific examples of how you've managed tasks efficiently in past positions, especially in high-pressure environments.

✨Emphasise Team Collaboration

As the position requires collaboration with various stakeholders, be prepared to talk about your teamwork experiences. Highlight instances where you've worked successfully within a team, focusing on how you contributed to achieving common goals and maintaining excellent service levels.

TMK Partner Services Assistant Technician
Starr Underwriting
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