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- Tasks: Manage complex underwriting cases and guide regional teams to deliver exceptional service.
- Company: Join NFU Mutual, a leading UK insurance company with over 110 years of customer-first service.
- Benefits: Enjoy hybrid work, competitive salary, annual bonuses, and generous leave policies.
- Why this job: Be part of a supportive culture that values growth, diversity, and continuous improvement.
- Qualifications: Proven experience in commercial underwriting and strong communication skills are essential.
- Other info: We welcome applications from all backgrounds and support an inclusive workplace.
The predicted salary is between 34500 - 60000 £ per year.
Become part of a national evolving Commercial Underwriting function within a reputable and stable organisation
- Act as one of the most senior referral points for our Regional Underwriting teams
- Hybrid role with 3 days a week working from home and 2 days based at one of our offices in Stratford-upon-Avon, Bristol, York, Glasgow or Belfast
About the role:
Join NFU Mutual as a pivotal member of our Regional Senior Technician Underwriting team, managing complex, high-value cases, and ensuring the delivery of technical activity. You’ll advise, train, and guide others to maintain technical knowledge and meet objectives, KPIs, and deliver exceptional customer service.
You’ll manage the administration and resolution of intricate cases, ensuring regulatory compliance and positive outcomes for members. You’ll also lead training and coaching to develop team members’ technical expertise and uphold our customer service standards.
Contribute to strategic planning and development of technical capabilities, fostering continuous improvement, and aligning with company policies. Monitor and report on technical activities, identify improvement opportunities, and drive efficiency and service enhancements.
Please note the internal job title for this role is Regional Senior Technician – Underwriting.
About you:
You’ll have a proven track record managing complex Commercial Underwriting cases and referrals, providing technical expertise in a regulatory environment. Experience in developing and coaching others or supporting peers to gain authority is essential.
You should also have:
- Excellent communication and influencing skills
- High attention to detail with pragmatism and logical thinking
- Strong organisational and prioritisation skills
- Experience building and managing stakeholder relationships
- Report writing experience (desirable)
We support an inclusive workplace and value diversity. We encourage candidates to discuss any adjustments needed during recruitment. We are proud to be a Disability Confident Employer and welcome applications from all backgrounds.
Benefits and Rewards:
We offer a supportive culture with attractive rewards, including:
- Salary up to £57,500 depending on experience
- Annual bonus up to 17.5%
- Contributory pension scheme up to 20%
- 25 days annual leave + bank holidays + holiday trading scheme
- Family Friendly policies
- Savings discounts at high street brands
- £20 monthly gym contribution
- Health and wellbeing plans
- Volunteering opportunities
- Refer a Friend bonus scheme
- Life Assurance of 4x salary
- Employee discounts on insurance policies
Working at NFU Mutual:
We’re a leading UK insurance and financial services company, with over 110 years of putting customers first. Recognized as a Gallup Exceptional Workplace 2023, and a Top Employer, we pride ourselves on a supportive culture that empowers our employees to grow and succeed.
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Senior Technical Underwriter employer: Starr Underwriting
Contact Detail:
Starr Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Underwriter
✨Tip Number 1
Familiarise yourself with NFU Mutual's values and culture. Understanding their commitment to customer service and employee development will help you align your responses during interviews, showcasing how you can contribute to their supportive environment.
✨Tip Number 2
Network with current or former employees of NFU Mutual on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s expectations and culture, which you can leverage in your discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage complex underwriting cases. Highlighting your problem-solving skills and technical expertise will be crucial in proving your fit for this senior role.
✨Tip Number 4
Showcase your leadership abilities by preparing to talk about how you've successfully trained or coached others in previous roles. This will illustrate your capability to develop team members' skills, which is a key aspect of the position.
We think you need these skills to ace Senior Technical Underwriter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex Commercial Underwriting cases. Use specific examples that demonstrate your technical expertise and ability to coach others.
Craft a Compelling Cover Letter: In your cover letter, emphasise your communication skills and how you've successfully influenced stakeholders in previous roles. Mention your attention to detail and logical thinking as key strengths.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in regulatory environments and any experience you have in training or developing team members. This will align well with the job requirements.
Prepare for Potential Questions: Anticipate questions related to your experience with high-value cases and your approach to improving technical capabilities. Be ready to discuss specific instances where you've driven efficiency and service enhancements.
How to prepare for a job interview at Starr Underwriting
✨Showcase Your Technical Expertise
As a Senior Technical Underwriter, it's crucial to demonstrate your deep understanding of complex Commercial Underwriting cases. Be prepared to discuss specific examples from your past experience that highlight your technical skills and how you've successfully managed intricate cases.
✨Emphasise Coaching and Development Skills
Since the role involves training and guiding others, share instances where you've developed or coached team members. Highlight your approach to fostering their technical expertise and how it contributed to achieving team objectives and enhancing customer service.
✨Prepare for Regulatory Discussions
Given the regulatory environment, be ready to discuss how you ensure compliance in your work. Familiarise yourself with relevant regulations and be prepared to explain how you've navigated these in previous roles, ensuring positive outcomes for clients.
✨Demonstrate Strong Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics. Be prepared to answer questions about how you've built and managed stakeholder relationships effectively.
