At a Glance
- Tasks: Support claims processing and ensure accurate data management.
- Company: Join a leading global insurance organisation with a rich history.
- Benefits: Competitive salary, inclusive culture, and top-notch training opportunities.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Be part of a fast-growing team making a real impact in the insurance industry.
- Qualifications: Strong attention to detail and organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Responsibilities- Take ownership of the weekly/monthly/quarterly reporting and other ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately.
- Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims.
- Processing and management of settled direct claims, including diaries, on DOCOsoft.
- SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are brought to the attention of the UW Ops department for correction by XCS.
- Correction of any claim signings that have followed the premium signing into suspense.
- Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
- Follow up of direct/manual fees.
- Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
- Upload of bordereaux’s to DOCOsoft as appropriate.
- Monitor and manage ECF/Lirma incompletes.
- General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
- Other Ad Hoc administrative projects that come into the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
- Advise Compliance and Management of any complaints immediately.
Equal Opportunity Employer: Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Claims Administrative Assistant in London employer: Starr Underwriting
Starr Insurance Companies is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are empowered to take ownership of their roles and contribute to meaningful outcomes. With a strong commitment to professional development, we provide first-class training opportunities and foster an inclusive culture that values diversity and meritocracy. Join us to be part of a rapidly growing global organisation that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrative Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working at Starr. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with Starr's values and recent news. This shows you're genuinely interested and ready to contribute to the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for administrative roles and how your skills align with the claims process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Starr family right from the start.
We think you need these skills to ace Claims Administrative Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Administrative Assistant role. Highlight relevant experience and skills that match the job description, like your attention to detail and ability to manage claims processing.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your background makes you a great fit for Starr Insurance Companies. Keep it concise and engaging!
Showcase Your Organisational Skills:Since this role involves managing various reports and documentation, be sure to showcase your organisational skills in your application. Mention any tools or methods you use to stay organised and efficient.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your details!
How to prepare for a job interview at Starr Underwriting
✨Know Your Claims Inside Out
Familiarise yourself with the claims process and the specific responsibilities of a Claims Administrative Assistant. Understand the importance of accuracy in claims data and compliance with regulatory standards, as this will show your potential employer that you’re serious about the role.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and deadlines. Since the role involves handling various reports and documentation, share examples from your past experiences where you successfully organised and prioritised your workload.
✨Demonstrate Attention to Detail
Highlight your ability to maintain accuracy in documentation and reporting. You might want to mention any tools or methods you use to ensure thoroughness, as this is crucial for managing claims effectively and reducing static claims.
✨Prepare Questions About Company Culture
Since Starr Insurance Companies values inclusivity and employee development, think of questions that reflect your interest in their culture. Ask about training opportunities or how they support employees in their career growth, which shows you’re keen on being part of their team.
