Compliance Manager

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This is an exciting opportunity where you will work alongside the Head of Compliance in providing compliance oversight, leadership and advisory support across the Corporate and Commercial pillar of the UK&I Retail Broking business to support them in maintaining compliance with all applicable regulatory requirements.

You will build strong and effective relationships across the business to promote a positive image of the Compliance function and efficiently support work activities acting as the first point of contact with business leads to provide advice and guidance.

Taking a collaborative approach with senior management you’ll setup, monitor and maintain adequate and appropriate systems and controls that will ensure that the pillar meets its regulatory requirements, managing the regulatory requirements in relation to the FCA rules and guidance for activities with which we must comply.

Based from our London office, with hybrid working and occasional travel to other offices across the UK, the opportunity is offered on a permanent basis.

Key Accountabilities

• Maintain customer focus and instil the same in both colleagues and customers, continuing the embedding and ongoing review of all Consumer Duty initiatives.

• Support the Head of Compliance to deliver the annual Compliance Plan.

• Work closely with the other teams within the Compliance Function to ensure a consistent understanding of any regulatory developments or internal updates and, where appropriate, ensure that any changes to the regulatory elements of regulatory policies and procedures are aligned to those of the wider Operating Entity.

• Mentor, train and support team colleagues.

• Participate in specific initiatives & projects to conduct research, review and consider more effective controls.

• Take a collaborative approach with the business to inform them of regulatory developments and changes and assists with impact and gap analysis, providing advice and recommendations to improve performance and mitigate risks

• Support the business in recognising training needs and assists in the implementation of training activities & plans to ensure employees are aware of their responsibilities regarding compliance and carry out their work activities appropriately.

• Develop and nurture strong connections to build trust and support effective oversight and challenge and business education while serving as an effective 2LOD to promote improvement.

• Take any actions as required to support meeting all regulatory reporting requirements and compliance with SM&CR is delivered.

• Write compliance reports and/or committee papers to support the Head of Compliance and attend any committees and forums.

• Review and provide effective feedback on any financial promotions to ensure compliance with requirements of all relevant authorities.

• Deputise for Head of Compliance and complete any additional tasks as required to maintain ongoing compliance with regulatory requirements or expectations.

• Continually engage in personal development to stay current with standard methodologies and improve knowledge and understanding.

• Remain aware of external, industry, legal and regulatory developments.

Skills & Experience

• Solid understanding of FCA requirements specifically relating to insurance distribution.

• Ability to work on own initiative whilst maintaining working relationships at all levels within an organisation.

• Strong technical FCA regulatory knowledge, particularly as applies to intermediary activities for non-investment insurance.

• Strong consumer regulatory focus.

• Experience at compliance management level or above.

• Industry recognised qualifications desirable but not essential depending on relevant experience.

• Demonstrable experience of effective regulatory interpretation and application.

• Demonstrable experience of effective business oversight and challenge.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

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