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- Tasks: Support claims processing and manage administrative tasks for a leading insurance company.
- Company: Join Starr Insurance, a global leader in insurance and investment solutions.
- Benefits: Enjoy excellent training, development opportunities, and a commitment to inclusivity.
- Why this job: Be part of a dynamic team that values integrity and teamwork while making a real impact.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This is a 6-month fixed-term contract with potential for growth.
The predicted salary is between 28800 - 43200 £ per year.
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
- Take ownership of weekly, monthly, quarterly, and ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, is proactively managed and claims are recorded accurately.
- Attach all relevant documentation to each transaction and use comprehensive notes to outline current status and next steps, enhancing claims outcomes and reducing static claims.
- Process and manage settled direct claims, including diaries, on DOCOsoft. Handle SCM/USM daily processing and address incorrect premium signings with the UW Ops department for correction by XCS.
- Correct any claim signings that have followed the premium signing into suspense.
- Process manual bridging reserves quarterly, reconcile, and remove them once accounts are updated. Follow up on direct/manual fees.
- Review loss fund adequacy and manage recovery of loss funds from prior years. Upload bordereaux to DOCOsoft as appropriate. Monitor and manage ECF/Lirma incompletes.
- Provide general administrative support on diary/static/fee follow-up for all Complex Claims adjusters during busy periods such as holidays.
- Assist with other ad hoc administrative projects within the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage potential conflicts of interest to maintain the Company’s integrity.
- Immediately inform Compliance and Management of any complaints.
- Identify and communicate training or resource gaps to management.
- Promote teamwork and develop a strong team culture and identity.
- Ensure all accounts are contractually certain.
Starr is an equal opportunity employer, considering all qualified applicants regardless of gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or other protected characteristics. We recruit and develop based on merit and are committed to creating an inclusive environment. We offer excellent training and development opportunities to all employees, aiming to grow talent and bring out the best in people.
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Claims Administrative Assistant (6M FTC) employer: Starr Underwriting
Contact Detail:
Starr Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrative Assistant (6M FTC)
✨Tip Number 1
Familiarise yourself with the claims processing systems, particularly DOCOsoft, as this role heavily relies on accurate data management. Understanding how to navigate and utilise this software will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your knowledge of regulatory compliance and the standards set by Starr and Lloyd's. Being able to discuss these in detail will demonstrate your commitment to maintaining high standards in claims administration.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This role requires handling various reports and claims, so illustrating your ability to prioritise effectively will be key.
✨Tip Number 4
Emphasise your teamwork abilities and any experience you have in collaborative environments. The job description highlights the importance of promoting a strong team culture, so be ready to share how you've contributed to team success in the past.
We think you need these skills to ace Claims Administrative Assistant (6M FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Claims Administrative Assistant position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experience in the insurance sector. Mention specific tasks you've handled that relate to claims processing, data management, or compliance to demonstrate your suitability for the role.
Showcase Attention to Detail: Given the importance of accuracy in claims data, provide examples in your application that showcase your attention to detail. This could include instances where you successfully managed complex data or ensured compliance with regulations.
Express Team Spirit: Starr Insurance Companies values teamwork and a strong team culture. In your application, mention experiences where you collaborated effectively with others, contributed to team projects, or supported colleagues during busy periods.
How to prepare for a job interview at Starr Underwriting
✨Understand the Claims Process
Familiarise yourself with the claims process and the specific responsibilities of a Claims Administrative Assistant. Be prepared to discuss how you would ensure accuracy in claims data and compliance with regulatory standards.
✨Showcase Your Organisational Skills
Highlight your ability to manage multiple tasks, such as processing claims and preparing reports. Provide examples from your past experiences where you successfully handled similar responsibilities under tight deadlines.
✨Demonstrate Attention to Detail
Since this role requires meticulous attention to detail, be ready to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check your work and maintain high standards.
✨Emphasise Teamwork and Communication
Starr values teamwork, so be prepared to share examples of how you've worked effectively within a team. Discuss how you communicate with colleagues and management, especially in busy periods or when addressing conflicts.
