At a Glance
- Tasks: Support claims processing and manage administrative tasks in a dynamic insurance environment.
- Company: Join Starr Insurance, a global leader in insurance and investment since 1919.
- Benefits: Inclusive culture, first-class training, and opportunities for personal growth.
- Other info: Be part of a diverse team committed to treating customers fairly.
- Why this job: Make a real impact in the insurance industry while developing valuable skills.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 36000 - 60000 £ per year.
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Responsibilities- Take ownership of the weekly/monthly/quarterly reporting and other ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately.
- Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims.
- Processing and management of settled direct claims, including diaries, on DOCOsoft.
- SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are brought to the attention of the UW Ops department for correction by XCS.
- Correction of any claim signings that have followed the premium signing into suspense.
- Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
- Follow up of direct/manual fees.
- Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
- Upload of bordereaux’s to DOCOsoft as appropriate.
- Monitor and manage ECF/Lirma incompletes.
- General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
- Other Ad Hoc administrative projects that come into the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
- Advise Compliance and Management of any complaints immediately.
Equal Opportunity Employer: Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we are committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Claims Administrative Assistant employer: Starr Underwriting
Starr Insurance Companies is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are empowered to take ownership of their roles and contribute to meaningful outcomes. With a strong commitment to professional development, we provide first-class training opportunities and foster an inclusive culture that values diversity and meritocracy. Join us to be part of a rapidly growing global organisation that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working at Starr. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Starr Insurance Companies, their values, and recent news. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for administrative roles and how you can highlight your skills in claims processing and compliance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Starr team!
We think you need these skills to ace Claims Administrative Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Administrative Assistant role. Highlight relevant experience and skills that match the job description, like your attention to detail and ability to manage claims processing.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Starr Insurance Companies and how your background makes you a perfect fit for the team.
Showcase Your Organisational Skills:Since the role involves managing various reports and documentation, be sure to mention any experience you have with organisation and time management. We love candidates who can keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Starr Underwriting
✨Know Your Claims Inside Out
Make sure you understand the claims process thoroughly. Familiarise yourself with the claims manual and the specific procedures of the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Attention to Detail
As a Claims Administrative Assistant, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Highlight how you managed documentation and ensured compliance with regulations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in claims processing and how you would handle them. This will demonstrate your critical thinking and ability to manage complex situations.
✨Emphasise Teamwork and Communication
This role involves working closely with various teams. Be prepared to discuss how you’ve collaborated with others in previous roles. Share specific instances where effective communication led to successful outcomes, especially in busy periods.
