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- Tasks: Adjust D&F claims from start to finish, ensuring top-notch customer service.
- Company: Canopius is a leading insurance provider known for innovative solutions and exceptional service.
- Benefits: Enjoy a collaborative work environment with opportunities for professional development and growth.
- Why this job: Join a team that values excellence and innovation in the insurance industry.
- Qualifications: Experience in property claims handling and strong analytical skills are essential.
- Other info: Ideal for those looking to make an impact in a dynamic market.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Description
The Role
Canopius has an established team of Direct and Facultative Property underwriters (D&F) and claims adjusters working collaboratively to provide exceptional customer service and innovative solutions to our clients.
The underwriting team provides insurance for a wide range of open market and facultative coverages in North America and the rest of the world. Insurance coverage includes Homeowners and Commercial Property. Our underwriters are market-leading experts in their specialist areas, offering a variety of coverage options that allow the successful candidate to work closely with internal and external stakeholders on claims across different risks, jurisdictions, and industries.
Canopius is seeking a motivated, detail-oriented claims professional with knowledge of handling claims in the London insurance market. The individual will proactively adjust D&F claims from initial notification through settlement.
The successful candidate will act in accordance with, drive, and further the aims set out in the Canopius claims vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market”.
Responsibilities Will Include
- Develop a thorough understanding of the claims within the D&F portfolio.
- Proactively adjust claims within your claims authority and in accordance with the Canopius Claims Vision and claims manual; ensuring and delivering the highest service to our customers by effectively driving claims through to resolution.
- Ensure sufficient financial provisions, in line with the Canopius reserving philosophy, are held for all claims within your portfolio.
- Develop collaborative relationships with internal and external stakeholders, especially with underwriters and actuaries.
- Manage delegated claims in accordance with Canopius’s claims values; oversee TPAs/Service Providers through regular contact meetings, peer reviews, technical file reviews, and sharing of best practices.
- Instruct and work proactively with panel lawyers, adjusters, and experts to ensure optimal outcomes while controlling costs and reducing claims leakage.
Skills And Experience
- Experience as a claims handler with property claims handling background.
- Knowledge of policy coverage, negotiation skills, and claims strategy.
- Understanding of legal, regulatory, and territorial issues related to policy wordings.
- Ability to prioritize and meet deadlines proactively.
- Strong analytical and problem-solving skills to manage complex issues and escalate appropriately.
- Knowledge of the Lloyd’s insurance market is preferred but not essential.
- A commitment to excellence and high personal standards.
- Superior customer service skills.
- Effective communication skills: open, honest, warm, and respectful.
- Act with honesty, integrity, and fairness at all times.
- Willingness to take responsibility and accountability.
- A positive, enthusiastic, and confident attitude.
- Willingness to pursue professional development.
- Demonstrate commitment to the organization, team, and role.
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Claims Adjuster D&F Property employer: Starr Underwriting
Contact Detail:
Starr Underwriting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster D&F Property
✨Tip Number 1
Familiarise yourself with the London insurance market, especially focusing on property claims. Understanding the nuances of this market will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in claims adjustment. Attend industry events or join relevant online forums to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed claims in the past. Highlight your problem-solving skills and ability to collaborate with various stakeholders, as these are key aspects of the role at Canopius.
✨Tip Number 4
Stay updated on the latest trends and changes in insurance regulations and policies. This knowledge will not only help you in interviews but also show your proactive approach to professional development, aligning with Canopius's values.
We think you need these skills to ace Claims Adjuster D&F Property
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Claims Adjuster position at Canopius. Tailor your application to highlight relevant experience in property claims handling and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a claims handler, particularly in the London insurance market. Mention specific examples of how you've successfully managed claims and collaborated with stakeholders.
Showcase Your Skills: Demonstrate your analytical and problem-solving skills in your application. Provide examples of how you've navigated complex issues and met deadlines, showcasing your ability to prioritise effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Discuss your commitment to excellence and how your values align with Canopius's claims vision, focusing on customer service and collaboration.
How to prepare for a job interview at Starr Underwriting
✨Understand the Claims Process
Make sure you have a solid grasp of the claims process, especially within the D&F property sector. Familiarise yourself with how claims are adjusted from initial notification to settlement, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Customer Service Skills
Canopius values exceptional customer service, so be prepared to discuss examples of how you've provided outstanding service in previous roles. Highlight any experiences where you went above and beyond to resolve issues for clients.
✨Demonstrate Collaborative Mindset
Since the role involves working closely with underwriters and other stakeholders, emphasise your ability to build collaborative relationships. Share specific instances where teamwork led to successful outcomes in your past positions.
✨Prepare for Technical Questions
Expect questions related to policy coverage, negotiation strategies, and legal issues in the insurance market. Brush up on your knowledge of these areas, as well as any relevant experience you have, to confidently answer technical queries.
