Claims Adjuster - Delegated (Specialty Products)
Claims Adjuster - Delegated (Specialty Products)

Claims Adjuster - Delegated (Specialty Products)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Specialty Products claims team to manage diverse insurance claims and collaborate with underwriters.
  • Company: Canopius is a leading global specialty lines (re)insurer based in the heart of London.
  • Benefits: Enjoy hybrid working, competitive salary, non-contributory pension, health insurances, and more perks for your wellbeing.
  • Why this job: Build expertise in a dynamic environment while contributing to meaningful insurance solutions and fostering relationships.
  • Qualifications: Experience in the London insurance market preferred; strong communication and strategic thinking skills are essential.
  • Other info: We celebrate diversity and provide a supportive workplace free from discrimination.

The predicted salary is between 36000 - 60000 £ per year.

The Role

Canopius are seeking a skilled claims adjuster to join the Specialty Products claims team to support the Specialist Consumer Products underwriters with the wide range of products that they underwrite including, but not limited to, travel, personal accident, mortgage and income payment protection. This role also offers the opportunity to work closely with the A&H claims team who underwrite a similar suite of products.

Our underwriters have extensive experience within the insurance market and write a wide range of risks. This breadth of underwriting creates a unique opportunity for the successful candidate to build a comprehensive knowledge across these lines of business.

Canopius is seeking an experienced claims professional with knowledge of handling claims in the London insurance market. This individual will be a key referral point and be responsible for developing relationships both internally. and externally with Canopius’ Delegated Claims Administrators. They will need to act as a subject matter expert for the portfolio and collaborate with the underwriting team.

The SCP & A&H claims teams sit within the wider Specialty Product Division (alongside Equine and Credit and Political Risk) as part of the Claims function. The successful individual would be given the opportunity (if desired) to cross train into one or more of the other classes of business as part of their personal development.

Key Responsibilities

  • Develop a thorough understanding of the claims within the A&H and SCP portfolio
  • Ensure that adequate financial provisions are maintained and reported appropriately
  • Proactively adjust claims within their claims authority and in accordance with the Canopius claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution
  • Nurture and maintain collaborative working relationships with internal and external stakeholders; in particular with the underwriters for these classes of business
  • Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage
  • Ensure delegated claims are managed in accordance with Canopius’ claims values; ensuring effective technical oversight of TPAs/Service Providers via regular contact meetings, peer reviews, technical file reviews and generally sharing of best practice

Skills & experience

  • Reviewing and assessing policy coverage for claims in the A&H and SCP class or other classes of business
  • Experience in the London market as a claims handler is preferred
  • A passion for learning
  • A strategic thinker with strong communication skills
  • A collaborative and thoughtful approach to stakeholder management
  • Professional approach to interact appropriately with management
  • Able to work both independently and as a team player
  • Willingness to take responsibility and accountability
  • Act with honesty, integrity and fairness at all times
  • Ability to prioritise and proactively meet deadlines
  • Customer focused

Benefits

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

About Canopius

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone\’s unique contributions are recognised, valued and respected.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.

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Claims Adjuster - Delegated (Specialty Products) employer: Starr Underwriting

Canopius is an exceptional employer, offering a dynamic work environment in the heart of London that promotes personal and professional growth. With a strong focus on employee wellbeing, we provide a comprehensive benefits package, including hybrid working options, competitive salaries, and health coverage, all while fostering a collaborative culture where every team member's contributions are valued. Join us to be part of a leading global specialty lines (re)insurer that prioritises integrity, innovation, and inclusivity.
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Contact Detail:

Starr Underwriting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Adjuster - Delegated (Specialty Products)

✨Tip Number 1

Familiarise yourself with the specific types of claims that Canopius handles, particularly in the A&H and SCP portfolios. Understanding the nuances of these products will help you demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the London insurance market, especially those who work in claims adjustment. Building relationships can provide valuable insights and potentially lead to referrals for the position.

✨Tip Number 3

Showcase your collaborative skills by preparing examples of how you've successfully worked with underwriters or other stakeholders in previous roles. This will highlight your ability to nurture relationships, which is crucial for this role.

✨Tip Number 4

Research Canopius' company culture and values, particularly their commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart as a candidate who fits well within their team.

We think you need these skills to ace Claims Adjuster - Delegated (Specialty Products)

Claims Handling
Knowledge of A&H and SCP Products
Understanding of Policy Coverage
Experience in the London Insurance Market
Stakeholder Management
Communication Skills
Strategic Thinking
Collaboration Skills
Technical Oversight
Cost Control
Problem-Solving Skills
Attention to Detail
Ability to Work Independently and as Part of a Team
Customer Focus
Integrity and Fairness

Some tips for your application 🫡

Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Claims Adjuster position. Familiarise yourself with the types of products you'll be dealing with, such as travel and personal accident insurance.

Tailor Your CV: Highlight your relevant experience in the London insurance market and any specific claims handling skills. Use keywords from the job description to ensure your CV aligns with what Canopius is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the claims process. Mention your ability to build relationships with stakeholders and your strategic thinking skills, as these are crucial for the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the claims adjusting field.

How to prepare for a job interview at Starr Underwriting

✨Understand the Claims Portfolio

Before your interview, make sure you have a solid understanding of the claims within the A&H and SCP portfolio. Familiarise yourself with the types of products underwritten, such as travel and personal accident insurance, to demonstrate your knowledge and interest in the role.

✨Showcase Your London Market Experience

Highlight any previous experience you have in the London insurance market during the interview. Be prepared to discuss specific claims you have handled and how you navigated challenges, as this will show your expertise and ability to adapt in a fast-paced environment.

✨Emphasise Collaboration Skills

Canopius values collaborative working relationships. Be ready to provide examples of how you've successfully worked with internal and external stakeholders in the past. This could include experiences with underwriters or managing relationships with claims administrators.

✨Demonstrate a Customer-Focused Approach

Since the role involves delivering high-quality service to customers, prepare to discuss how you prioritise customer needs in your claims handling process. Share specific instances where you went above and beyond to ensure a positive outcome for clients.

Claims Adjuster - Delegated (Specialty Products)
Starr Underwriting
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  • Claims Adjuster - Delegated (Specialty Products)

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-09

  • S

    Starr Underwriting

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