Underwriting Administrator - Aviation

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.

Key Responsibilities

• Enter risk and policy data into the underwriting system(s) within the defined service level agreements.
• Perform peer‑to‑peer quality assurance checks within the defined service level agreements.
• Communicate all risk and policy queries through the appropriate channels and respond to them in a timely manner.
• Process unmatched USMs within the defined service level agreements and, if necessary, escalated any issues through the appropriate channels.
• Ensure all tasks are completed for month‑end close.
• Assist with credit control and support the credit control team with aged debt and excess cash queries when required.
• Attend team, departmental and divisional meetings to build and maintain internal relationships and to continue understanding of the business.
• Ensure underwriting files are complete and accurate.
• File all documentation into the document management storage folders as required per class of business.
• Obtain any outstanding items from the underwriting team.
• Assist with, and drive forward, company projects as required.
• Train new team members as required.
• Perform other appropriate ad‑hoc tasks and reporting as requested by the management team.
• Maintain business logs and renewal pipeline spreadsheets.
• Assist with peer review and PBQA/CC completion.
• Assist with internal and external audits.
• Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
• Operate within the Company’s standards for Treating Customers Fairly.
• Manage any potential conflicts of interest to avoid disrepute to the company’s integrity.
• Advise compliance of any complaints immediately.

Qualifications, Skills and Experience

• Advanced data entry skills.
• Advanced numeracy skills.
• Advanced attention to detail.
• Proficiency with MS Office – Excel, Word, PowerPoint, and Outlook.
• Strong communication skills, both written and verbal.
• Interest in the London insurance market.

Core Behavioural Competencies

• Communication
• Accuracy
• Relationships

Equal Opportunity Statement

Starr is an equal opportunity employer, which means we consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and are committed to creating an inclusive environment for all employees.