At a Glance
- Tasks: Support the Claims function with essential administrative services and data accuracy.
- Company: Join a leading company committed to fairness and integrity in the insurance industry.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Be part of a diverse team that values equal opportunity and personal development.
- Why this job: Make a real difference by ensuring claims are processed accurately and efficiently.
- Qualifications: Attention to detail and strong organisational skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Roles and Responsibilities
- Take ownership of the weekly, monthly, quarterly reporting and other ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, is proactively managed and claims recorded accurately.
- Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, to enhance claims outcomes and reduce static claims.
- Process and manage settled direct claims, including diaries, on DOCOsoft.
- SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are brought to the attention of the UW Ops department for correction by XCS.
- Correct any claim signings that have followed the premium signing into suspense.
- Process manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
- Follow up of direct/manual fees.
- Review loss fund adequacy and manage recovery of loss funds on prior years.
- Upload bordereaux into DOCOsoft as appropriate.
- Monitor and manage ECF/Lirma incompletes.
- Provide general administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
- Work on other Ad Hoc administrative projects that come into the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
- Advise Compliance and Claims Manager of any complaints immediately.
Performance measures
- Accuracy of data entry – Claims data, Management Information and SCM’s/USM’s.
- Accuracy of producing reports.
- Commitment to furthering technical knowledge and understanding.
- Complete, timely and accurate performance records, via Workday.
- Advise Compliance and Claims Manager of any complaints immediately.
Equal Employment Opportunity
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
Claims Administrative Assistant employer: Starr Underwriting Agents Limited
At Starr, we pride ourselves on being an excellent employer, offering a supportive work culture that values accuracy and compliance in the Claims Administrative Assistant role. Our London office provides a dynamic environment with opportunities for professional growth, comprehensive training, and a commitment to treating customers fairly. Join us to be part of a diverse team where your contributions are recognised and rewarded, ensuring a meaningful career path in the insurance industry.
Contact Details:
Starr Underwriting Agents Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrative Assistant
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
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✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Starr Underwriting Agents Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Claims Administrative Assistant
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Starr Underwriting Agents Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Starr Underwriting Agents Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Starr Underwriting Agents Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
