Reinsurance Accounts Assistant in London

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

The primary focus of the Reinsurance Accounts Assistant is to manage the collection of all outstanding monies owed to the Company, assist in the production of reports and analyses concerning the Company and its syndicates, provide the Finance Team with an administration service and to provide support in a timely, professional manner ensuring documentation is accurate and produced to a high standard.

Key Responsibilities

• Manage the collection of all outstanding monies owed to the Company;
• Monitor and report upon overdue premiums;
• Identify and allocate all receipts;
• Arrange transfers of reconciled premiums to relevant syndicate bank accounts;
• Liaise with underwriting staff to ensure prompt collection of monies;
• Managing queries (e.g. adjustments on signing, incorrect currency bookings, etc.) from both underwriting staff and brokers;
• Ongoing improvement of credit control systems;
• Implementation of new credit control systems;
• Document credit control procedures;
• Assist in the production of reports and analyses concerning the Company and its syndicates;
• Assist in the development and implementation of new reports;
• Produce regular and ad hoc reports analysing cash collections;
• Regular monitoring and timely reporting upon overdue premiums;
• Assist as needed with preparation for reporting packs to the Lloyd’s and local management;
• Provide team assistance when performing year end or monthly reporting tasks;
• Awareness of any regulatory requirements within the credit control function;
• Develop industry knowledge by attending courses and working with non-Finance staff;
• Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately;
• Operate within the Company’s standards for Conduct Risk Framework;
• Manage any potential conflicts of interest to avoid disrepute to the company’s integrity;
• Advise Compliance of any complaints immediately.

Performance Measures

• Achievement of Service Level Agreements (SLAs) for processing of premium received on direct accounts;
• Timely and accurate information submitted for internal reports to support adherence to SLAs;
• Feedback from internal and external stakeholders on service delivery and knowledge of their specific business needs;
• High standards of accuracy and data integrity.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Qualifications, skills and experience

• Essential

• Intermediate Excel capability (v-lookups, pivot tables, ability to interpret large data sets).
• Intermediate Word, PowerPoint, Outlook capability.
• Interest in the London Insurance Market.

• Opportunity to develop skills in Excel capability (build complex macros).
• Familiarity with Power BI to analyse and present meaningful data trends.

Core behavioural competencies

• Analysis and decision making
• Innovation and problem solving
• Relationships
• Performance focus
• Communication and influence

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.