At a Glance
- Tasks: Support the Claims function with essential administrative services and data management.
- Company: Join Starr, a global leader in commercial insurance with over a century of expertise.
- Benefits: First-class training, inclusive culture, and opportunities for career growth.
- Other info: Equal opportunity employer committed to inclusivity and employee development.
- Why this job: Make an impact in a dynamic environment while developing your skills in the insurance industry.
- Qualifications: Advanced data entry and numeracy skills; MS Office proficiency required.
The predicted salary is between 24300 - 29700 £ per year.
Join Starr, a global leader in commercial insurance with over a century of expertise.
We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide.
At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.
Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
The primary focus of the Claims Admin Assistant is to support the Claims function with administrative services, including London and Europe.
Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Key Responsibilities
- Take ownership of the weekly/monthly/quarterly reporting other ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately.
Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims.
- Processing and management of settled direct claims, including diaries, on DOCOsoft.
- SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are bought to the attention of the UW Ops department for correction by XCS.
- Correction of any claim signings that have followed the premium signing into suspense.
- Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
- Follow up of direct/manual fees.
- Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
- Upload of bordereaux’s to DOCOsoft as appropriate.
- Monitor and manage ECF/Lirma incompletes.
- General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
- Other Ad Hoc administrative projects that come into the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
- Advise Compliance and Management of any complaints immediately.
- Performance Measures
- Accuracy of data entry – Claims data, Management Information and SCM’s/USM’s.
- Accuracy of producing reports.
- Commitment to furthering technical knowledge and understanding.
- Complete, timely and accurate performance records, via Workday.
- Advise Compliance and Claims Manager of any complaints immediately.
The above duties and responsibilities are not an exhaustive list, and you may be required to undertake other reasonable duties compatible with your experience and competencies.
This description may be varied from time to time to reflect changing business requirements.
Qualifications, skills and experience
Essential
- Advanced data entry skills
- Advanced numeracy skills.
- MS Office - Excel, Word, Power Point and Outlook.
- Ability to communicate, both in a written and verbal format
- Interest in the London Insurance Market.
- Core behavioural competencies
- Communication
- Accuracy
- Relationships
- Communication and influence
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees.
We offer first class training and development opportunities to all employees.
Our aim is to grow our own talent and bring out the best in people.
Claims Administration Assistant (6M FTC) in London employer: Starr Insurance
Starr is an exceptional employer that fosters an entrepreneurial culture, empowering employees to innovate and make impactful decisions within the dynamic Aviation division. With a commitment to employee growth, we offer first-class training and development opportunities, ensuring that you can build a rewarding career while working alongside accessible leaders in the heart of the London Insurance Market.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administration Assistant (6M FTC) in London
✨Tap into Campus Networks
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We think you need these skills to ace Claims Administration Assistant (6M FTC) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Starr Insurance.
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How to prepare for a job interview at Starr Insurance
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Starr Insurance.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Starr Insurance employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
