At a Glance
- Tasks: Support claims processing and ensure accurate data management.
- Company: Join a leading global insurance organisation with a rich history.
- Benefits: First-class training, inclusive culture, and opportunities for growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact in a fast-growing industry while developing your skills.
- Qualifications: Attention to detail and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
Role Purpose
To support the Claims function with administrative services, including London and Europe. Ensure the accuracy of claims data in line with the claims manual and general compliance with regulatory and Company procedures.
Roles and Responsibilities:
- Take ownership of the weekly/monthly/quarterly reporting and other ad hoc reports.
- Manage claims processing in line with Starr and Lloyd’s Minimum Standards and your letter of authority or if authority has been granted by an appropriate manager.
- Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately.
- Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims.
- Processing and management of settled direct claims, including diaries, on DOCOsoft.
- SCM/USM daily processing and ensuring that all incorrect allocation of premium signings are brought to the attention of the UW Ops department for correction by XCS.
- Correction of any claim signings that have followed the premium signing into suspense.
- Processing of manual bridging reserves each quarter close and then the reconciliation and removal of them once the account has been updated.
- Follow up of direct/manual fees.
- Reviewing loss fund adequacy and manage recovery of loss funds on prior years.
- Upload of bordereaux’s to DOCOsoft as appropriate.
- Monitor and manage ECF/Lirma incompletes.
- General administrative support on diary/static/fee follow up for all Complex Claims adjusters during busy periods of holiday cover.
- Other Ad Hoc administrative projects that come into the CST.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company’s standards for Treating Customers Fairly as per the Consumer Duty regulatory requirements.
- Manage any potential conflicts of interest to avoid disrepute to the Company’s integrity.
- Advise Compliance and Management of any complaints immediately.
Performance measures
- Accuracy of data entry – Claims data, Management Information and SCM’s/USM’s.
- Accuracy of producing reports.
- Commitment to furthering technical knowledge and understanding.
- Complete, timely and accurate performance records, via Workday.
- Advise Compliance and Claims Manager of any complaints immediately.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Claims Administrative Assistant employer: Starr Insurance Companies
Starr Insurance Companies is an exceptional employer, offering a dynamic work environment that fosters professional growth and development. With a commitment to inclusivity and merit-based recruitment, employees benefit from first-class training opportunities and a supportive culture that values each individual's contributions. Located in a global hub for insurance, this role as a Claims Administrative Assistant provides the chance to engage with diverse teams and enhance your career in a rapidly growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working at Starr. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Starr Insurance Companies, their values, and recent news. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for administrative roles and be ready to showcase your organisational skills and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on being part of the Starr team right from the start.
We think you need these skills to ace Claims Administrative Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Administrative Assistant role. Highlight relevant experience and skills that match the job description, like data accuracy and administrative support. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the insurance industry and how your background aligns with our values at Starr. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors, and consider including examples of how you've maintained accuracy in past roles. We appreciate thoroughness!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Starr Insurance Companies
✨Know Your Claims Inside Out
Familiarise yourself with the claims process and the specific responsibilities of a Claims Administrative Assistant. Understand the importance of accuracy in data entry and reporting, as this will be crucial in your role.
✨Showcase Your Attention to Detail
During the interview, highlight examples from your past experiences where your attention to detail made a difference. Discuss how you’ve managed documentation and ensured compliance with procedures, as this aligns perfectly with what Starr Insurance Companies is looking for.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle claims processing. Think of situations where you had to manage multiple tasks or resolve discrepancies, and be ready to explain your thought process.
✨Emphasise Your Team Spirit
Starr values collaboration, so be sure to express your willingness to support colleagues during busy periods. Share examples of how you've worked effectively in a team, especially in high-pressure situations, to demonstrate that you can contribute positively to their work environment.
