Claims Adjuster - Tech

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Role Purpose

We are looking for a motivated Claims Adjuster to join our London-based team, supporting claims across Energy, Construction, Power and Process Industries. This is an excellent opportunity for someone looking to develop their career in complex, technical claims. They will work alongside experienced colleagues, gaining exposure to high-value and international claims while building their technical expertise and stakeholder management skills. They will play an important role in delivering a high-quality claims service, supporting the handling of claims from initial notification through to resolution.

Key Responsibilities

• Assist in managing claims across Energy and Construction classes, including upstream, downstream, renewables, power, mining and construction risks.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Handle a portfolio of claims within delegated authority, with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including involvement in discussions on coverage and quantum.
• Maintain accurate and timely claims records, including use of claims systems and documentation.
• Assist with large loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Qualifications, skills and experience

Essential

• Assist in managing claims across Energy and Construction classes, including upstream, downstream, renewables, power, mining and construction risks.
• Support the development and execution of claim strategies, including investigation, reserving and resolution.
• Handle a portfolio of claims within delegated authority, with appropriate oversight.
• Liaise with brokers, clients, loss adjusters and other external partners throughout the claims lifecycle.
• Support negotiations and settlements, including involvement in discussions on coverage and quantum.
• Maintain accurate and timely claims records, including use of claims systems and documentation.
• Assist with large loss reporting and internal updates.
• Contribute to delivering a high standard of claims service to clients and stakeholders.
• Collaborate with underwriting and other internal teams as required.
• Continuously develop technical knowledge and understanding of relevant classes of business.

Desirable

• Exposure to complex claims across relevant lines of business.
• Familiarity with claims systems (e.g. ECF, Docosoft).
• Progress towards, or interest in pursuing, ACII (or equivalent professional qualification).

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.