Claims Administrative Assistant (6M FTC)
Claims Administrative Assistant (6M FTC)

Claims Administrative Assistant (6M FTC)

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with claims processing and administrative support in a dynamic insurance environment.
  • Company: Starr Insurance is a leading global insurance organisation, established in 1919, operating in 128 countries.
  • Benefits: Enjoy excellent training, development opportunities, and a commitment to inclusivity.
  • Why this job: Join a passionate team, gain valuable experience, and contribute to meaningful projects in the insurance sector.
  • Qualifications: No specific qualifications required; ideal for high school or college students eager to learn.
  • Other info: This is a 6-month fixed-term contract based in London.

The predicted salary is between 28800 - 43200 £ per year.

Claims Administrative Assistant (6M FTC) page is loaded Claims Administrative Assistant (6M FTC) Apply locations: 30 Fenchurch Avenue, London, UK Time type: Full time Posted on: Posted Yesterday Job requisition id: JR3291 Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry worldwide. Founded by Cornelius Vander Starr in Shanghai, China in 1919, we are now one of the world\’s fastest-growing insurance organizations, capable of writing in 128 countries across 6 continents. Responsibilities include: Supporting the Claims function with administrative services for London and Europe, ensuring data accuracy in line with the claims manual and regulatory requirements. Managing claims processing according to Starr and Lloyd’s standards and authority levels. Proactively managing DOCOsoft workflows, including diaries, and ensuring accurate claims recording. Attaching relevant documentation to each transaction and maintaining comprehensive notes on claim status and next steps. Processing and managing settled direct claims, including diaries on DOCOsoft, and ensuring correct allocations are addressed. Correcting claim signings following premium signings into suspense. Processing manual bridging reserves quarterly, reconciling, and removing them after account updates, including follow-up on direct/manual fees. Reviewing loss fund adequacy, managing recovery of loss funds, uploading bordereaux to DOCOsoft, and monitoring ECF/Lirma incompletes. Providing general administrative support during busy periods, including diary and fee follow-up for complex claims adjusters. Handling ad hoc administrative projects as needed. Reporting any suspicion of financial crime to the Money Laundering Reporting Officer immediately. Operating within the company\’s standards for Treating Customers Fairly as per regulatory requirements. Managing conflicts of interest to maintain the company\’s integrity. Advising Compliance and Management of complaints promptly. Identifying and communicating training or resource gaps to management. Promoting teamwork and developing a strong team culture. Ensuring all accounts are contractually certain. Starr is an equal opportunity employer, committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, age, sexual orientation, disability, or other protected characteristics. We offer excellent training and development opportunities to help our employees grow and succeed. About Us Starr Insurance is a global property and casualty insurance organization, supporting risk management and profitable growth for businesses worldwide. Join our talented and passionate team and be part of our continued success. #J-18808-Ljbffr

Claims Administrative Assistant (6M FTC) employer: Starr Companies

Starr Insurance Companies is an exceptional employer, offering a dynamic work environment in the heart of London at 30 Fenchurch Avenue. With a strong commitment to employee development and a culture that promotes teamwork and inclusivity, we provide our staff with excellent training opportunities and the chance to grow within a globally recognised organisation. Join us to be part of a forward-thinking team that values integrity and supports your professional journey in the insurance industry.
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Contact Detail:

Starr Companies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Administrative Assistant (6M FTC)

✨Tip Number 1

Familiarise yourself with DOCOsoft and its functionalities, as this role heavily involves managing workflows within this system. Understanding how to navigate and utilise DOCOsoft effectively will give you a significant advantage during the interview process.

✨Tip Number 2

Brush up on your knowledge of claims processing standards, particularly those set by Starr and Lloyd’s. Being able to discuss these standards confidently will demonstrate your preparedness and understanding of the industry.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This is crucial for the administrative support aspect of the job, and real-life examples will make your case stronger.

✨Tip Number 4

Research Starr Insurance's commitment to treating customers fairly and their approach to compliance. Being able to articulate how you align with these values will not only impress the hiring team but also show that you are a good cultural fit for the company.

We think you need these skills to ace Claims Administrative Assistant (6M FTC)

Attention to Detail
Data Entry Skills
Claims Processing Knowledge
DOCOsoft Proficiency
Regulatory Compliance Understanding
Document Management
Organisational Skills
Communication Skills
Problem-Solving Skills
Time Management
Teamwork and Collaboration
Financial Crime Awareness
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Claims Administrative Assistant position. Tailor your application to highlight relevant skills and experiences that align with these duties.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in claims processing or insurance. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage workflows and maintain data accuracy.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your attention to detail, organisational skills, and ability to handle administrative tasks effectively.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role.

How to prepare for a job interview at Starr Companies

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Claims Administrative Assistant. Familiarise yourself with terms like DOCOsoft workflows and claims processing standards, as this will show your genuine interest in the role.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations related to claims management. Think of examples from your past experiences where you demonstrated attention to detail, problem-solving skills, and teamwork.

✨Showcase Your Organisational Skills

Since the role involves managing diaries and documentation, be ready to discuss how you stay organised. You might want to share tools or methods you use to keep track of tasks and ensure accuracy in your work.

✨Demonstrate Compliance Awareness

Given the importance of regulatory requirements in this role, be prepared to talk about your understanding of compliance and how you have adhered to similar standards in previous positions. This will highlight your ability to operate within the company's guidelines.

Claims Administrative Assistant (6M FTC)
Starr Companies
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