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- Tasks: Oversee risk management and governance for the People team at Starling Bank.
- Company: Join Starling, Britain's first digital bank, revolutionising banking with technology and integrity.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a generous pension scheme.
- Why this job: Make a real impact in a dynamic environment while shaping a risk-aware culture.
- Qualifications: Experience in risk management and strong stakeholder relationship skills required.
- Other info: Embrace a diverse workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. We built Britain’s first digital bank, and now offer a Software‑as‑a‑Service (SaaS) solution for other banks. With a culture that values openness, inclusivity, and delivering real customer value, we are changing banking for good.
We are looking for a Risk and Controls Manager to join our People team on a 12‑month fixed‑term contract. This strategic role will support the Group Chief People Officer and wider People and Facilities Management teams by overseeing governance and management of non‑financial risks, including Health & Safety, for the Starling Group and its subsidiaries. You will partner with Risk and Control Owners as a trusted advisor, creating a culture of effective and consistent controls assurance, risk management, oversight, and reporting. You will help ensure that Starling operates within its risk appetite while driving risk awareness across first‑line functions.
Key Accountabilities & Responsibilities
- Risk Strategy & Governance
- 1LoD Oversight: Responsible for the ongoing monitoring and strategic oversight of the first line of defence (1LoD) People and Facilities risk and control profile.
- Health & Safety Risk Management: Lead the identification, assessment and mitigation of Health & Safety risks, ensuring compliance with legislation and internal policies.
- Advisory & Culture: Act as a key contributor to the ongoing development of a risk‑aware culture within the 1LoD, providing advice and challenge to Risk and Control owners.
- Policy & Emerging Risk: Engage with 2LoD, 3LoD and other stakeholders on policy development, socialising it within the 1LoD and overseeing its embedding and adherence. Collaborate with the People and Facilities Management Leadership Team to scan for emerging risks.
- RCSA: Support the Risk Controls Self Assessment (RCSA) process.
- Testing & Assurance: Oversee creation and execution of 1LoD control testing plans, challenge the risk and control environment to drive improvements.
- Committee Management: Support operation of risk governance fora (People Risk Management Forum / Health and Safety Forum) and provide senior‑management risk reporting.
- Event Management: Oversee operational event management and reviews, ensuring robust root‑cause analysis, containment and lessons‑learned processes.
- System Maintenance: Oversee maintenance of risk information in the GRC system (CAMMS).
Requirements
- Experience & Knowledge
- Multinational Experience: Experience managing 1LoD risk for a multinational organisation, understanding jurisdictional complexities.
- Health & Safety: Proven ability to support and manage Health & Safety risk management frameworks.
- Risk Frameworks: Deep understanding of risk management frameworks, controls testing methodologies and execution.
- Regulatory Knowledge: Understanding of Conduct Risk, employment‑related legislation and the Consumer Duty is an advantage.
- Stakeholder Management: Natural ability to build strong stakeholder relationships.
- Analytical Mindset: Inquisitive and analytical mindset to identify risks, controls and process gaps.
- Proactive: “Can‑do” attitude, initiative, ownership and resolution orientation.
- Challenger: Ability to challenge status‑quo and shape operations to be best in class across financial services.
- Proficient in Google Suite (Docs, Sheets).
- Exposure to first or second line risk roles.
Benefits
- 25 days holiday (plus public holiday allowance as you wish).
- Extra holiday day for your birthday.
- Annual leave increases with length of service; ability to buy or sell up to five extra days.
- 16 hours paid volunteering time a year.
- Salary sacrifice and company‑enhanced pension scheme.
- Life insurance at 4Ă— salary.
- Private medical insurance with VitalityHealth, including mental health support and cancer care.
- Partner benefits with Waitrose, Mr&Mrs. Smith and Peloton.
- Generous family‑friendly policies.
- Perkbox membership: retail discounts, wellness platform, weekly perks.
- Access to initiatives such as Cycle to Work and salary‑sacrificed gym partnerships.
Starling Bank is an equal opportunity employer, and we foster a diverse and inclusive workplace. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender identity, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other protected characteristic under applicable law.
Risk and Controls Manager - People Team (12 month Fixed Term Contract) in Southampton employer: Starling
Contact Detail:
Starling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Risk and Controls Manager - People Team (12 month Fixed Term Contract) in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starling through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Starling's culture and values. They’re all about openness and inclusivity, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice your answers to common interview questions, especially around risk management and stakeholder relationships. We want you to sound confident and knowledgeable, so rehearse with a friend or in front of the mirror!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Risk and Controls Manager - People Team (12 month Fixed Term Contract) in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Risk and Controls Manager role. Highlight your experience with risk management frameworks and Health & Safety, as these are key for us at Starling.
Showcase Your Skills: Don’t forget to mention your proficiency in Google Suite and any relevant experience in first or second line risk roles. We love seeing how your skills align with our needs!
Be Authentic: Let your personality shine through! We value openness and inclusivity, so don’t hesitate to share your unique perspective and how you can contribute to our culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Starling
✨Know Your Risk Management Frameworks
Make sure you brush up on your understanding of risk management frameworks and controls testing methodologies. Be ready to discuss how you've applied these in previous roles, especially in a multinational context. This will show that you’re not just familiar with the theory but can also implement it effectively.
✨Demonstrate Your Health & Safety Knowledge
Since this role involves managing Health & Safety risks, be prepared to talk about your experience in this area. Think of specific examples where you've identified, assessed, or mitigated Health & Safety risks. This will highlight your capability to ensure compliance with legislation and internal policies.
✨Show Off Your Stakeholder Management Skills
Starling values strong stakeholder relationships, so come equipped with examples of how you've built and maintained these in past roles. Discuss any challenges you faced and how you overcame them, as this will demonstrate your proactive approach and ability to manage diverse interests.
✨Be Ready to Challenge the Status Quo
This role requires a challenger mindset, so think about times when you've successfully questioned existing processes or suggested improvements. Prepare to share how your analytical mindset has led to better outcomes in risk management or operational efficiency.