Starling Bank seeks a Customer Service Team Member in Southampton to handle inquiries across phone, email, live chat and social media. You will respond to customers with clarity and empathy, guiding them through solutions and updating records accurately.
The role involves a 37.5 hour overnight shift rotation with hybrid office/home pattern after training. Starling emphasizes customer-first service and continuous improvement within a growing fintech team.
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Customer Service Superstar - Hybrid, Overnight Shifts in Southampton employer: Starling
Starling is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for engineers to thrive. With a hybrid working model, employees enjoy flexibility while benefiting from comprehensive support for professional growth and development. The positive work environment, coupled with a commitment to clean coding practices, ensures that team members are empowered to tackle complex challenges and contribute meaningfully to the future of banking.
