At a Glance
- Tasks: Ensure accuracy of cash accounts and resolve transaction issues in a dynamic banking environment.
- Company: Join Starling, a disruptive tech bank transforming how people manage their money.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Other info: Open to diverse applicants; we value unique backgrounds and experiences.
- Why this job: Be part of a mission to reshape banking while developing your skills in a supportive team.
- Qualifications: Knowledge of reconciliation principles and payment schemes; Excel skills required.
The predicted salary is between 29700 - 36300 £ per year.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.
We are now looking for a Reconciliation Specialist to join our team in the Treasury Operations, where you will play a critical role in ensuring the accuracy of the Bank's cash and suspense accounts while safeguarding customer balances. In this position, you will be responsible for actively managing and swiftly resolving transaction breaks to maintain financial integrity. Beyond day-to-day operations, you will also drive continuous improvement by helping to streamline, automate, and strengthen our daily reconciliation processes. This is a 12 month fixed term contract, running from November ‘26 - ‘27.
Key Responsibilities
- Performing daily reconciliations of cash and suspense accounts across domestic and international payment schemes
- Investigating, tracking, and resolving customer transaction breaks and ledger discrepancies in a timely manner
- Collaborating with Payments, Engineering, FinCrime, and Treasury Back Office teams to ensure correct payment posting and entry clearing
- Taking direct ownership of reconciliation issues, ensuring prompt escalation of outstanding items
- Coordinating and assisting internal bank teams with investigations and efficient incident resolution
- Actively seeking to improve processes, workflows and reconciliation automation
- Identifying and driving improvements in risk controls
- Maintaining existing and creating new procedural documentation
Requirements
Knowledge and Experience:
- Proficiency in reconciliations principles
- Knowledge in Payment Schemes (e.g., BACS, FP, Chaps, CICS, SEPA) and MT/ISO 20022 MX Payment messages
- Intermediate Excel / Google Sheets skills (min req level)
- Bonus: Familiarity with AI tools for process automation, data reconciliation and workflow optimisation
Skills and Competencies
- Eagerness to learn new tools and systems while actively seeking ways to streamline processes
- Confidence in liaising across various departments when escalating issues and reaching out for solutions
- Ability to manage the workload and prioritise tasks
- Proficiency in applying strong analytical and investigative skills
- Aptitude for demonstrating high attention to detail
- Detail and process oriented and comfortable working with large volumes of data and numbers
Benefits
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day's holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care
- Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace.
Reconciliation Specialist (12 month FTC) employer: Starling
Starling is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for engineers to thrive. With a hybrid working model, employees enjoy flexibility while benefiting from comprehensive support for professional growth and development. The positive work environment, coupled with a commitment to clean coding practices, ensures that team members are empowered to tackle complex challenges and contribute meaningfully to the future of banking.
StudySmarter Expert Advice🤫
We think this is how you could land Reconciliation Specialist (12 month FTC)
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Starling.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Starling might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Reconciliation Specialist (12 month FTC)
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Starling will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Starling. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Starling confidence in your short-term commitment to the role.
How to prepare for a job interview at Starling
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Starling.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Starling that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
