At a Glance
- Tasks: Lead initiatives to enhance team performance and collaboration among senior leaders.
- Company: Join Starling, Britain's first digital bank, revolutionising banking with technology and integrity.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a wellness platform.
- Why this job: Make a real impact on leadership effectiveness in a fast-paced, innovative environment.
- Qualifications: Experience in organisational development and expert facilitation skills required.
- Other info: Open to diverse backgrounds; flexible working discussions encouraged.
The predicted salary is between 43200 - 72000 £ per year.
Hello, we’re Starling. Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain’s first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We’re changing banking for good.
Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!
The Role: At our core, we are dedicated to finding fantastic people and creating an environment where they can truly thrive. To support our continued growth, we are looking for a Senior Team Effectiveness Partner to join our People Team. As we scale, the Talent Development function is transitioning and we want to grow leaders at all levels. The Senior Team Effectiveness Partner is a high-impact role dedicated to optimising the performance of Starling’s senior leadership teams.
Key Responsibilities:
- Design and deploy bespoke diagnostic tools to assess senior leadership team health, alignment, and performance.
- Create and facilitate high-impact sessions (off-sites, workshops) to improve alignment, address friction points, build trust, and accelerate team maturity.
- Co-deliver modules of the senior leadership programme with the Senior Leadership Development Programme Manager.
- Integrate team effectiveness frameworks with Starling’s leadership programmes to ensure a consistent performance language across the enterprise.
- Act as a specialist coach for senior teams and individuals, providing real-time feedback and observing live dynamics to drive performance and navigate change.
- Collaborate with Senior People Partners and Chiefs of Staff to co-create and deliver solutions for critical teams in transition.
- Partner with the Senior Leadership Development Programme Manager to build peer-to-peer learning networks within the senior population to foster shared wisdom and enterprise leadership.
- Support the management of external specialists, ensuring their delivery meets Starling's high standards for quality and cost-effective impact.
Requirements:
- Significant experience in Organisational Development or Team Effectiveness, specifically working with senior or high-stakes leadership groups.
- Experience in Change Management, in particular delivering results in a changing organisation.
- Expert facilitation skills with the ability to ‘read a room’ and navigate complex, high-ego, or high-pressure dynamics.
- Proven track record in using frameworks that drive individual and team performance.
- Ability to balance a strategic mindset with ‘hands-on’ delivery at pace.
- Accredited and experienced coach.
- Experience from leading own team to provide credibility to the work with senior leaders.
- Hands on, flexible with a growth mindset.
- Certification in psychometric and organisational effectiveness tools.
- Experience operating within a scaling organisation or the FinTech sector.
- A passion for using AI and technology.
- Experience in supporting large-scale change programmes or cultural transformations.
Benefits:
- 25 days holiday (plus take your public holiday allowance whenever works best for you).
- An extra day’s holiday for your birthday.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
- 16 hours paid volunteering time a year.
- Salary sacrifice, company enhanced pension scheme.
- Life insurance at 4x your salary.
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Generous family-friendly policies.
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships.
About Us: You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team.
Senior Team Effectiveness Partner in London employer: Starling
Contact Detail:
Starling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Team Effectiveness Partner in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starling through LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Starling's mission and values. Think about how your experience aligns with their focus on solving customer problems and fostering collaboration.
✨Tip Number 3
Show off your skills in real-time! Be ready to discuss specific examples of how you've improved team effectiveness or navigated change in previous roles. This will demonstrate your hands-on approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Starling team.
We think you need these skills to ace Senior Team Effectiveness Partner in London
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see your personality and how you align with our values at Starling. Don’t just list your skills; share stories that show how you've made an impact in previous roles.
Tailor Your Application: Make sure to customise your application for the Senior Team Effectiveness Partner role. Highlight your experience in organisational development and team effectiveness, and explain how your background fits with our mission to solve customer problems and build a better bank.
Showcase Your Skills: We’re looking for someone with expert facilitation skills and a knack for navigating complex dynamics. Use your application to demonstrate these abilities with specific examples from your past experiences. This will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our mission to reshape banking!
How to prepare for a job interview at Starling
✨Know Your Stuff
Before the interview, dive deep into Starling's mission and values. Understand their approach to banking and how they prioritise customer problems over selling. This will help you align your answers with their culture and show that you're genuinely interested in being part of their journey.
✨Showcase Your Experience
Be ready to discuss your previous work in Organisational Development or Team Effectiveness. Prepare specific examples of how you've optimised team performance or navigated change in high-stakes environments. This will demonstrate your expertise and how it can benefit Starling.
✨Engage with Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Ask about their leadership development programmes or how they measure team effectiveness. This shows you're not just there to answer questions but are also keen to engage and contribute.
✨Emphasise Collaboration
Since the role involves working closely with senior leaders and teams, highlight your experience in fostering collaboration and trust. Share examples of how you've built cohesive units and facilitated high-impact sessions, as this aligns perfectly with what Starling is looking for.