Starling Bank is seeking a Customer Service Team Member in Cardiff to join a hybrid-working team. The role focuses on responding to customer needs across phone, email, live chat, and social media, delivering exceptional service with ownership and accountability.
Training is provided, and a balanced shift pattern including Twilight & Overnight is offered. The position supports a fast-paced, customer-obsessed culture with a flexible environment, aiming to keep service simple, fair, and human.
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Overnight Customer Service Specialist | Hybrid in Cardiff employer: Starling
Starling is an exceptional employer that fosters a culture of collaboration and innovation, making it an ideal place for engineers to thrive. With a hybrid working model, employees enjoy flexibility while benefiting from comprehensive support for professional growth and development. The positive work environment, coupled with a commitment to clean coding practices, ensures that team members are empowered to tackle complex challenges and contribute meaningfully to the future of banking.
