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- Tasks: Assist customers with inquiries and provide top-notch service during evening shifts.
- Company: Join Starling, a forward-thinking digital bank revolutionising customer service.
- Benefits: Flexible part-time hours, competitive pay, and a supportive team environment.
- Other info: Perfect for students looking for evening work with career growth potential.
- Why this job: Be part of a mission to transform banking and make a real difference for customers.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Customer Service Team Member - Twilight - Part Time
Location: Cardiff & Southampton
Reporting to: Customer Service Team Lead
Closing date: Wednesday 6th May, 12pm.
At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank.
Customer Service Team Member - Part Time Evenings | Cardiff, UK employer: Starling
Contact Detail:
Starling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member - Part Time Evenings | Cardiff, UK
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle difficult customers or resolve complaints. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you’re excited about working with them. A genuine passion for customer service can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Team Member - Part Time Evenings | Cardiff, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Customer Service Team Member role. Highlight any previous customer service experience and show us how you can bring value to our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you align with our mission at StudySmarter. Keep it concise but engaging!
Show Your Personality: We love seeing the real you! Don’t be afraid to let your personality shine through in your application. We’re looking for team members who are not just skilled, but also a great fit for our culture.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Starling
✨Know the Company
Before your interview, take some time to research Starling Bank. Understand their mission and values, especially their focus on providing a fairer and smarter banking experience. This will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Customer Service Team Member, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you resolved issues or provided exceptional service. Be ready to discuss how you can contribute to their mission.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, such as 'How do you handle difficult customers?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team culture or what a typical day looks like for a Customer Service Team Member at Starling.